SHIP Volunteers - Medicare Counseling - St. Louis City


Cause Areas


It's flexible! We'll work with your schedule.


99 StreetSt Louis City, MO 63107


CLAIM answers questions about Medicare for Missourians.

CLAIM stands for "Community Leaders Assisting the Insured of Missouri." We have been the official State Health Insurance Assistance Program (SHIP) for Missouri since 1993.

We are a nonprofit organization and all of our services are free, unbiased and confidential. We are not an insurance agency. We do not sell anything and our counselors do not ask Missourians for money.

CLAIM has more than 250 volunteer counselors throughout Missouri providing local Medicare counseling in their communities. Volunteers receive extensive training by participating in a four-day comprehensive Medicare training course, as well as by receiving quarterly updates.

Volunteers help Missourians work through and understand Medicare options, benefits and/or changes. CLAIM counselors can assist with:

  • Medicare eligibility, enrollment and claims forms
  • Employment and retirement health benefit questions
  • Supplemental insurance policies
  • Medicare Advantage options, such as HMO's and PPO's
  • Medicare Prescription Drug Coverage
  • Long-term care planning
  • Public benefit programs
  • Fraud and abuse

To find out more about CLAIM visit our website at

CLAIM is funded by Centers for Medicare and Medicaid Services (CMS) grant through the Missouri Department of Insurance, Financial Institutions and Professional Registration and services are provided by Primaris.

Join a Winning team with the CLAIM Program!


  • Basic Computer Skills

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 6 to 8 hours per month
  • Completion or reporting of contact forms

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