Family Room Volunteer - Cleveland Clinic

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ORGANIZATION: Ronald McDonald House Charities® of Northeast Ohio


The Ronald McDonald Family Room at the Cleveland Clinic Children's Hospital is an extension of the services Ronald McDonald House of Cleveland provides. The Family Room is a special place within the hospital where families can relax and "get away" while still being close to their child. The role of the Family Room Volunteer is to be supportive to the families who visit the Room, providing a friendly, caring atmosphere.

Specific Responsibilities

  • Greet families upon arrival and orient guests to the Family Room
  • Register new families
  • Answer telephones and keep simple statistical records
  • Offer resources to families
  • Enforce Family Room and Hospital policies when needed
  • Assist with light household chores
  • Help provide a warm, friendly and supportive atmosphere for families

Time Commitment

  • 4 hour shift once weekly or bi-weekly
  • Minimum 50 hour commitment over a six month period

Minimum Age and Education Requirements

Adult 18 years and older with High School Diploma or Equivalent

Training and Screening

  • Cleveland Clinic and Family Room Orientation: Approx. 4 hours
  • Desk-coaching (working under supervision): 3 hours
  • Annual TB test
  • Reference Checks
  • Background Screening

13 More opportunities with Ronald McDonald House Charities® of Northeast Ohio

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About Ronald McDonald House Charities® of Northeast Ohio


10415 Euclid Avenue, Cleveland, OH 44106, US

Mission Statement

Ronald McDonald House Charities of Northeast Ohio, Inc. enhances the healthcare experience for families and children through comfort, care and supportive services.


Each year, thousands of families whose children are receiving medical care throughout Northeast Ohio are served through our programs:

  • Ronald McDonald House programs in Cleveland and Akron give families a welcoming place to stay so they can focus on caring for their children.
  • Ronald McDonald Family Room programs in four Cleveland-area hospitals offer a space for families to rest and recharge just steps from their child’s treatment room.
  • Ronald McDonald Care Mobile, in partnership with UH Rainbow Babies & Children’s, provides dental service to children ages 3-12 in underserved areas of Northeast Ohio.
  • Ronald McDonald STAR programs offer a fun learning environment for children during siblings’ outpatient visits.
  •, the online Ronald McDonald Family Resource Link, supports the well-being of families and children with challenges, disabilities and health care needs.


Children & Youth
Health & Medicine
Children & Youth, Community, Health & Medicine


We'll work with your schedule.


Cleveland Clinic Children's Hospital, 3rd Floor9500 Euclid AvenueCleveland, OH 44195




  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training

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