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Family Room Volunteer - Rainbow Babies & Children's Hospital

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ORGANIZATION: Ronald McDonald House Charities® of Northeast Ohio


General Description: The Ronald McDonald Family Room at Rainbow Babies & Children's Hospital is an extension of the services Ronald McDonald House of Cleveland provides. The Family Room is a special place within the hospital where families can relax and "get away" while still being close to their child. The role of the Family Room Volunteer is to be supportive to the families who visit the Room, providing a friendly, caring atmosphere.

Specific Responsibilities:

  • Greet families upon arrival and orient guests to the Family Room
  • Register new families
  • Answer telephones and keep simple statistical records
  • Offer resources to families
  • Enforce Family Room and Hospital policies when needed
  • Assist with light household chores
  • Help provide a warm, friendly and supportive atmosphere for families
Time Commitment: 3 hour shift weekly or bi-weekly, minimum 50 hour commitment over a six month period

Minimum Age and Education Requirements: Adult 18 years and older with High School Diploma or Equivalent

Training and Screening:
  • Hospital and Family Room Orientation: Approx. 4 hours
  • Desk-coaching (working under supervision): 3 hours
  • Annual TB test, hospital-paid
  • Reference Checks
  • Background Screening

10 More opportunities with Ronald McDonald House Charities® of Northeast Ohio

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About Ronald McDonald House Charities® of Northeast Ohio


10415 Euclid Avenue, Cleveland, OH 44106, US

Mission Statement

The mission of Ronald McDonald House Charities of Northeast Ohio, Inc. is to enhance the healthcare experience for families and children through comfort, care and supportive services.


A Place of Healing and Hope.
Staying at a Ronald McDonald House enables families to focus on the health of their child rather than anything else - like paying bills or cooking meals. We preserve a sense of normalcy with prepared meals, comfortable beds, and recreational activities. Most importantly, we help families create connections with other families, staff, and volunteers. In doing this, families have a support system to turn to during the most stressful moments of their lives. We provide a safe, secure and supportive environment for families and have taken special care to help protect those staying with us from COVID-19.

The House That Love Built
The Cleveland Ronald McDonald House serves families with a child receiving treatment at any Cleveland area medical center. Centrally located in University Circle, the House is a short walk or ride from Cleveland Clinic Children’s Hospital, UH Rainbow Babies & Children’s Hospital and MetroHealth Medical Center. In addition to 55 guest rooms, the House offers comfortable living and play areas, a fully equipped kitchen, recreation room, family resource center, children's playroom and laundry room. Surrounding the House are beautiful gardens, winding walkways and benches.

The Ronald McDonald House stands as a symbol of comfort and support, to welcome any family who might need shelter. It's easy to see why we're known as "The House That Love Built."


Children & Youth
Health & Medicine
Children & Youth, Community, Health & Medicine


We'll work with your schedule.


Rainbow Babies & Children's Hospital, 2nd Floor11100 Euclid AvenueRoom 2342Cleveland, OH 44106



  • Verbal / Written Communication


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training

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