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Family Room Volunteer - Rainbow Babies & Children's Hospital

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Ronald McDonald House of Cleveland

General Description: The Ronald McDonald Family Room at Rainbow Babies & Children's Hospital is an extension of the services Ronald McDonald House of Cleveland provides. The Family Room is a special place within the hospital where families can relax and "get away" while still being close to their child. The role of the Family Room Volunteer is to be supportive to the families who visit the Room, providing a friendly, caring atmosphere.

Specific Responsibilities:

  • Greet families upon arrival and orient guests to the Family Room
  • Register new families
  • Answer telephones and keep simple statistical records
  • Offer resources to families
  • Enforce Family Room and Hospital policies when needed
  • Assist with light household chores
  • Help provide a warm, friendly and supportive atmosphere for families
Time Commitment: 3 hour shift weekly or bi-weekly, minimum 50 hour commitment over a six month period

Minimum Age and Education Requirements: Adult 18 years and older with High School Diploma or Equivalent

Training and Screening:
  • Hospital and Family Room Orientation: Approx. 4 hours
  • Desk-coaching (working under supervision): 3 hours
  • Annual TB test, hospital-paid
  • Reference Checks
  • Background Screening

12 More opportunities with Ronald McDonald House of Cleveland

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About Ronald McDonald House of Cleveland


10415 Euclid Avenue, Cleveland, OH 44106, US

Mission Statement

Ronald McDonald House of Cleveland, Inc. supports families whose children are receiving medical care at local hospitals. We provide affordable overnight accomodations in a home-like environment, in addition to other essential services and resources.


A Place of Healing and Hope.
The Ronald McDonald House of Cleveland is a home-away-from-home for families whose children are receiving medical care at Cleveland-area hospitals. Most of these children have serious illnesses. Their families may have traveled a great distance to seek treatment, and are in need of an affordable place to stay.

The House That Love Built
The Ronald McDonald House provides the comforts of home -- and much more. In addition to 55 guest rooms, the House offers comfortable living and play areas, a fully equipped kitchen, recreation room, family resource center, children's playroom and laundry room. Surrounding the House are beautiful gardens, winding walkways and benches. This serene oasis was designated as a Backyard Wildlife Habitat by the National Wildlife Federation.

This year alone, the Ronald McDonald House of Cleveland will serve more than 1,500 families. It stands as a symbol of comfort and support, to welcome any family who might need shelter. It's easy to see why we're known as "The House That Love Built."

Children & Youth
Health & Medicine


We'll work with your schedule.


Rainbow Babies & Children's Hospital, 2nd Floor11100 Euclid AvenueRoom 2342Cleveland, OH 44106



  • Verbal / Written Communication


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training

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