Family Room Volunteer - Rainbow Babies & Children's Hospital

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Ronald McDonald House of Cleveland

General Description: The Ronald McDonald Family Room at Rainbow Babies & Children's Hospital is an extension of the services Ronald McDonald House of Cleveland provides. The Family Room is a special place within the hospital where families can relax and "get away" while still being close to their child. The role of the Family Room Volunteer is to be supportive to the families who visit the Room, providing a friendly, caring atmosphere.

Specific Responsibilities:

  • Greet families upon arrival and orient guests to the Family Room
  • Register new families
  • Answer telephones and keep simple statistical records
  • Offer resources to families
  • Enforce Family Room and Hospital policies when needed
  • Assist with light household chores
  • Help provide a warm, friendly and supportive atmosphere for families
Time Commitment: 3 hour shift weekly or bi-weekly, minimum 50 hour commitment over a six month period

Minimum Age and Education Requirements: Adult 18 years and older with High School Diploma or Equivalent

Training and Screening:
  • Hospital and Family Room Orientation: Approx. 4 hours
  • Desk-coaching (working under supervision): 3 hours
  • Annual TB test, hospital-paid
  • Reference Checks
  • Background Screening

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Children & Youth Community Health & Medicine


We'll work with your schedule.


Rainbow Babies & Children's Hospital, 2nd Floor11100 Euclid AvenueRoom 2342Cleveland, OH 44106



  • Verbal / Written Communication


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training

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