Volunteer Receptionist

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Volunteer assignment length and hours

Opportunity currently available to volunteer approximately 3-4 months or longer. Ideally, volunteer will be available for a minimum of 5-10hrs/week.

Description

AmeriCares is a nonprofit international relief organization that delivers medicines, medical supplies and aid to people in crisis around the world and across America. In a quarter of a century, we have delivered more than $8 billion of aid to 137 countries.

AmeriCares Medical Assistance Program, US Partnerships delivers medicine and medical supplies to nonprofit medical centers across the United States to help them improve the quality of care that they provide to uninsured and underinsured patients. These medical centers are the welcoming and professional 'medical home' for women, men and children whose only alternative for primary health services is the local emergency room.

As a result of AmeriCares Medical Assistance Program, more patients walk out of a safety net clinic not just with a diagnosis, but with the treatment they need. For patients with acute conditions, this means recovery from an illness and a timely return to work. For patients with chronic conditions, this means maintaining continuity in their medication regimen so that their diseases do not progress to advanced stages or trigger emergency episodes.

In the last two years, AmeriCaresMedical Assistance Program for the United States has

• Supplied more than 150 individual clinics with
• 449 shipments of pharmaceuticals and supplies
• Valued at over $36 million.

• Your primary responsibility in this role is to provide back-up support to our full-time receptionist so that he/she can attend to responsibilities away from the phone and front desk when needed. You may also be called upon from time-to-time to cover for our receptionist when needed for vacation coverage or any unplanned absences.

• Assist in answering all incoming telephone calls and proper routing to appropriate staff
• Take and relay messages
• Provide information to callers
• Greet all visitors to AmeriCares and notify appropriate AmeriCares staff of their guests’ arrival. Answer questions and make guests feel welcome