Resource Specialist & Front Desk Operations


Cause Areas


It's flexible! We'll work with your schedule.


335 Record StreetReno, NV 89512


The Tom Vetica Resource Center is seeking volunteers to assist in day-to-day operations. The Community Assistance Center is a campus of service providers primarily serving individuals experiencing homelessness. The Resource Center primarily provides communication services, as well as information and referral services. The Resource Center is currently seeking compassionate volunteers to provide ongoing assistance at the Front Desk.

Key Responsibilities:

  • Provide social service referrals to individuals seeking assistance
  • Assist clients with resource applications upon request
  • Assist clients job search on the computer and with the newspaper
  • Make copies of resource information as necessary
  • Complete intake form with new clients
  • Input data into Homeless Management Information System (HMIS)
  • Monitor Phone Bank for phone and sign in sheet usage
  • Retrieve and post messages for clients from Phone Bank voicemail
  • Provide directions to and information about agencies within the Community Assistance Center
  • Use respectful and professional customer service skills with all clients
  • Recruit social service providers in the community to provide services/programs at the Resource Center
  • Fax, copy, and print information for clients
  • Distribute client mail in the mail room


  • Customer Service
  • Administrative Support

Good Match For

People 55+

Requirements & Commitment

  • Background Check
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