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APPRISE - Problem Solvers Needed!

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Wesley Family Services-Older Adult Services

  • 29 people are interested

Like a good challenge? Helping others? Working in a collegial, team environment? Interested in health care issues? Enjoy the feeling of making someone’s day? If so, we’re looking for a volunteer like you!

APPRISE is Pennsylvania’s State Health Insurance Assistance Program designed to help Pennsylvanians understand their health care options. In Allegheny County, the APPRISE program is operated by Wesley Family Services in partnership with the Allegheny County Area Agency on Aging.

APPRISE assists clients through one-on-one counseling sessions:

  • helping them understand their Medicare and Medicaid benefits,
  • informing them of their choices about healthcare coverage,
  • identifying other medical assistance programs for which they might be eligible, and
  • assisting with the completion of the benefit applications.

There are a variety of opportunities to get involved as a volunteer with APPRISE, from assisting with important administrative functions, to giving presentations in the community, to becoming a trained expert counselor.

Please contact Tamra at Tamra.Birchfield@wfspa.org or call 412-342-2248 to have an informational/application packet sent to you.

5 More opportunities with Wesley Family Services-Older Adult Services

About Wesley Family Services-Older Adult Services


221 Penn Avenue, Wilkinsburg, PA 15221, US

Mission Statement

In Service of Seniors: Pittsburgh (ISOS) and Open Your Heart to a Senior in Westmoreland County are programs of Wesley Family Services with a mission to maximize the independence of older adults in Allegheny County and Westmoreland County through practical volunteer-based supports.


In Service of Seniors: Pittsburgh and Open Your Heart to a Senior (OYHS) are part of an initiative of the United Way of Southwestern Pennsylvania. Seniors who need some extra support to live independently at home and feel connected to their community are matched with volunteers in their neighborhood.

Volunteers are able to have flexible/self-service scheduling which allows volunteers to view and select activities that they would like to do. Some of the activities available are grocery shopping for or with an older adult, providing rides to appointments, friendly visiting, helping a senior with low vision read their mail, and more! Some of our opportunities are suspended at this time due to the Covid-19 pandemic. Please contact us for a current list of available opportunities.

In Allegheny County, we also offer Medicare counseling through our APPRISE program and home safety checks for seniors through the Safety for Seniors program.

Health & Medicine
People with Disabilities


We'll work with your schedule.


221 Penn AvenuePittsburgh, PA 15221



  • Customer Service
  • Data Entry
  • Critical Thinking
  • People Skills
  • Problem Solving
  • Public Speaking


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 4+ hours per month. Counselors must have weekday availability.

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