Ombudsman in Mesa County

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The Mesa County Area Agency on Aging Ombudsman Program is a voice for older adults in long-term care facilities (nursing homes and assisted living residences). Residents of these facilities have specific rights regarding their care. An Ombudsman is an advocate for these rights.

Volunteer ombudsman will serve residents of long-term care facilities. Ombudsman may also assist residents' family and friends, but the primary role of the ombudsman is to carry out the wishes of the resident. Ombudsman will visit with residents and listen to their cares and concerns. Ombudsman may also work with the facility and staff to resolve problems and address issues that affect residents.

Volunteer ombudsman will:

• Visit assigned nursing homes or assisted living residences.
• Assist in the resolution of residetns' concerns.
• Educate residents, family, staff and the public about the Ombudsman Program and Resident Rights.

Volunteers with the Alpine Area Agency on Aging Ombudsman Program will serve in Mesa County. Facilities are located throughout the county, and every effort will be made to place volunteers in facilities convenient to their residences or places of business.