Health Insurance Counseling Volunteer


Cause Areas


It's flexible! We'll work with your schedule.


Metropolitan Area Agency on Aging2365 North McKnight RoadNorth St. Paul, MN 55109


The world of Medicare can be a maze, and many seniors and persons with disabilities are getting lost! Become a Health Insurance Counselor and work one-on-one with individuals to help them understand their benefits and options within Medicare.

Volunteers are trained to help individuals to:

  • understand the basics of Medicare
  • answer Medicare questions
  • read Medicare and health insurance forms
  • identify Medicare Advantage and Supplement Plan options
  • study Medicare Part D choices
  • file Medicare claims and appeals
  • assess Long Term Care Insurance Policies
  • consider eligibility for Medical Assistance
  • identify Medicare Fraud and Abuse
  • complete forms/applications for assistance

To find out more, please contact Colleen Fritsch at the Metropolitan Area Agency on Aging (MAAA): 651-917-4638, Or visit our website at


  • Basic Computer Skills
  • Verbal / Written Communication

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 8 hours or more each month

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