Health Insurance Counseling Volunteer

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Metropolitan Area Agency on Aging

The world of Medicare can be challenging for seniors and family members who may assist them. You can help by becoming a Volunteer Health Insurance Counselor.

The Metropolitan Area Agency on Aging will provide you with a Core Body of Knowledge training in Medicare and related topics as well as quarterly training sessions to keep you well prepared for your role. An insurance background is NOT required, and to prevent the appearance of conflict of interest volunteers may not hold an active insurance license. We ask for a commitment of four hours per month depending on the needs of the communities you will serve.

Using internet-based tools and staff resources, you will assist Medicare beneficiaries and new enrollees with a wide variety of insurance-related issues. Helping a beneficiary make the right insurance choices can make a difference of hundreds of dollars per month to a senior on a tight budget. In addition to explaining the parts of Medicare and Medicare-related health plans you can help interpret medical bills and insurance forms, help file claims and appeals, identify Medicare fraud or abuse issues, and assist with many other related issues.

If making a difference in the lives of seniors through one-on-one interactions appeals to you, please contact the Volunteer Coordinator for the Metropolitan Area Agency on Aging (MAAA) at 651-917-4638, or send an email to us at

6 More opportunities with Metropolitan Area Agency on Aging

Advocacy & Human Rights Health & Medicine Seniors


We'll work with your schedule.


Metropolitan Area Agency on Aging1265 Grey Fox Road, Suite 2Arden Hills, MN 55112



  • Basic Computer Skills
  • Verbal / Written Communication


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 8 hours or more each month

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