Chief of Staff (Volunteers)

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Job Overview:

The Chief of Staff (Volunteers) provides vital administrative and strategic support to the President and the Board of Directors, mainly focusing on the comprehensive management of VPMMA's volunteer network. This role is crucial in ensuring all volunteer activities, including recruitment, training, retention, and engagement, are effectively aligned with VPMMA's mission and strategic goals. The Chief of Staff also plays a crucial role in board development and the seamless onboarding of new board members and volunteers, fostering a culture of high performance and ethical integrity within our volunteer community.

Key Responsibilities:

• Volunteer Directorate Leadership: Guides and manages the Volunteer Directorate, creating and implementing strategies for strong volunteer recruitment, thorough training, effective retention, and ongoing engagement.

• Board Development and Support: Works closely with the President and Vice President to assist the Board of Directors, helping with strategic planning and ensuring smooth board operations.

• Onboarding and Integration: Designs and implements a smooth onboarding process for new board members and volunteers, ensuring they are fully absorbed into VPMMA's culture and operations.

• Administrative Oversight: Oversees the administrative tasks related to volunteer activities, including keeping accurate records, preparing reports, and handling communications within the volunteer community.

• Policy Adherence and Improvement: Ensures volunteer activities align with VPMMA's Code of Conduct, ethical standards, and all relevant legal and regulatory requirements, especially related to volunteer engagement.

• Communication Facilitation: Acts as a central liaison for communication among the board, VPMMA leadership, and volunteers, promoting transparency and adequate information flow.

• Issue Resolution: Serves as the primary point of contact for volunteer concerns or issues, assisting in resolving problems and maintaining a supportive environment.

• Strategic Contribution: Contributes to the overall strategic planning and organizational development initiatives, providing insights from the volunteer perspective.

• Culture Promotion: Actively fosters a culture of professionalism, teamwork, continuous learning, and appreciation among all volunteers.

Required Skills and Qualifications:

• Proven experience in volunteer management and engagement, preferably in a nonprofit setting.

• Strong organizational and administrative skills, with proficiency in document management and relevant office technologies (e.g., Flowlu, Google Suite).

• Excellent communication and interpersonal skills, capable of fostering positive relationships with diverse stakeholders.

• Demonstrated ability to manage multiple projects and priorities simultaneously while meeting deadlines.

• Knowledge of best practices in volunteer recruitment, training, and retention.

• Strategic thinking and problem-solving capabilities, with a focus on enhancing volunteer impact and organizational efficiency.

• High level of discretion and ethical conduct in all aspects of governance and volunteer interaction.

• Ability to adapt to a dynamic environment and support organizational evolution.

• Must be a U.S. citizen, including naturalized citizens.

Position Details:

• Type: Volunteer

• Location: Remote

• Time Commitment: Dedicate 5-8 hours per week to VPMMA activities, or at least 20-24 hours per month. This includes actively participating in committee and directorate activities and attending all scheduled meetings.

• Communication Responsiveness: Respond to communications within 24-48 hours, unless on a scheduled break.

• Term Limits: Serves a two-year term, with the possibility of re-election

• Reports To: President and Vice President

About VPMMA:

The Veteran Project Manager Mentor Alliance (VPMMA) is a non-profit organization dedicated to supporting and advancing the careers of service members, veterans, and military spouses in project management. We aim to build a strong, supportive community through mentorship, networking, and professional development, believing firmly in the transformative power of project management skills for veterans.

VPMMA is committed to providing all volunteers an equal opportunity and a harassment-free environment, and may require background checks for certain positions. Volunteers must maintain confidentiality, adhere to our Code of Conduct, and comply with all applicable laws and policies. This description provides a general overview of the volunteer position and is subject to modification.

Training and Support:

Volunteers will receive training on VPMMA's mission, programs, and administrative procedures. They will also receive ongoing support to ensure they have the resources and guidance needed to excel in this role.

Note: Our organization is continually evolving, so some roles and responsibilities may be subject to change. We will keep you informed and provide updates if your position changes.

Join our team and help us support veterans in their project management journeys!