AmeriCorps Disaster Recovery Team - Coastal Carolina Disaster Resiliency Agency

Save to Favorites

Service Position Summary:

Help coastal North Carolina recover from Hurricanes Matthew and Florence by serving with AmeriCorps! Coastal Carolina Disaster Resiliency Agency (CCDRA) continues the mission of the Craven County Disaster Recovery Alliance (CCDRA), a Long-Term Recovery Group (LTRG) formed after Hurricane Matthew impacted Eastern North Carolina in October 2016. Launched in January 2017 with support from FEMA Volunteer Agency Liaisons, the alliance brought together corporations, faith-based organizations, nonprofits, government entities, and community members to address recovery needs in Craven County.

SBP, a social impact organization focused on disaster resilience and recovery, solves the challenges facing at-risk communities and scales impact with a proven model that brings the rigor of business and innovation to reduce risk, create resilient communities and streamline recovery. By taking this holistic approach, SBP shrinks the time between disaster and recovery. SBP does this in three connected ways-prepare, shape and build.

1. SBP prepares individuals, communities and organizations to mitigate risk and speed recovery.

2. SBP shapes federal policy and system change and state and local disaster recovery programs to be more efficient and effective.

3. SBP builds resilient communities efficiently and effectively and shares our proven model and approach with others.

COVID-19 Safety Statement: While COVID-19 vaccines and boosters are highly encouraged, they are not mandatory for SBP team members at this time. However, SBP strongly recommends that all team members stay current with vaccinations and boosters, which remains one of the best ways to protect themselves, their colleagues, and the clients we serve.

Apply at https://recruiting.paylocity.com/recruiting/jobs/Details/3260930/SBP/AmeriCorps-Disaster-Recovery-Team---Coastal-Carolina-Disaster-Resiliency-Agency

Positions Available:

- Project Lead

- Volunteer/Client Service Coordinator

Essential Functions of Project Lead:

• Maintain a clean, safe, and organized worksite.
• Ensure that all construction work is of the highest quality.
• Actively participate in construction projects completing each phase of construction on schedule with or without the presence of volunteers.
• Interact professionally and maintain a positive attitude when interacting with other team members, staff, homeowners, and volunteers.
• Maintain the ability to perform strenuous, physical labor in different climates, over long periods of time.

When volunteers are present, Project Leads must:

• Clearly articulate the homeowner’s story and enduring needs, and educate volunteers on the area and the effects of the storm.
• Communicate daily and weekly goals
• Supervise, participate alongside, and provide effective training and constructive feedback to volunteers who are completing insulation, drywall, mudding, painting, flooring, trim, doors, and other phases of construction.
• Serve as a liaison between the homeowner and volunteers.
• Adhere to SBP’s Construction Manual and Safety Protocol and participate in regular safety trainings.
• Meet monthly with the Project Manager to discuss goals, construction projects, professional development, and any other issues
• Participate in September 11th Day of Remembrance and Martin Luther King Jr. Day of Service events, which may take place on a weekend or during holidays and include activities outside of the scope of typical day-to-day functions.
• Per 45 CFR §2540.100, member activities are not supplementing, duplicating, or displacing staff or volunteers.

Essential Functions of Volunteer/Client Service Coordinator:

• Conduct outreach activities with the goal of recruiting more volunteers.
• Respond to volunteer requests, questions, or general inquiries via email and phone in a timely fashion maintaining an energetic and positive attitude.
• Coordinate logistics for multiple volunteer groups and serve as the point of contact for current, previous, and future volunteers and groups.
• Accurately document and track all volunteer records, including contributions, feedback, communication, and trip logistics, with strong attention to detail through the use of software such as Google Sheets, Salesforce, and Formstack.
• Deliver compelling volunteer orientations that articulate the enduring needs of our clients.
• Engage with previous volunteers and groups by regularly communicating about upcoming events and ongoing needs in the communities we serve.
• Participate in outreach and planning for volunteer special events that support the goals of the AmeriCorps project.
• Support fundraising efforts that meet the goals of the AmeriCorps project. (This will account for less than 10% of a member’s total hours.)
• Identify and support prospective clients, working with them to complete an application for assistance either in person, via phone, or video platforms such as FaceTime or Zoom.
• As assigned, assist clients with their application in person, via phone, or video platforms such as FaceTime or Zoom.
• Prepare and present prospective client cases to site leadership for funding and construction.
• Assist clients in navigating and applying for external funding to support specific recovery needs.
• Manage a caseload of 30-40 clients, acting as a reliable point of contact through their initial application for assistance through the rebuilding process.
• Refer clients who are in need of housing, food, or other supports to appropriate service providers.
• Input client data and upload documents into Salesforce and update case notes daily.
• Meet weekly with the supervisor to discuss goals, client cases, professional development, and any other issues and be open to regular coaching and feedback.
• Adhere to SBP’s Construction Manual and Safety Protocol and participate in regular safety training.
• Participate in September 11th Day of Remembrance and Martin Luther King Jr. Day of Service events, which may take place on a weekend or during holidays and include activities outside of the scope of typical day-to-day functions.

SBP staff, AmeriCorps members, and volunteers are never allowed on the roof of a home. SBP staff, AmeriCorps members, and volunteers are allowed on ladders and benches. When working on ladders, SBP staff, AmeriCorps members, and volunteers must maintain three points of contact with the ladder and follow ladder safety protocol. SBP staff, AmeriCorps members, and volunteers are only allowed to work on the first story of a home.

Core Competencies and Academic and Professional Experience Needed: The AmeriCorps member should demonstrate the following competencies to perform the essential functions of this position:

• Flexibility/Resilience - Able to adjust to and thrive in a dynamic environment; handles setbacks and failures with professionalism and candor; effectively and appropriately responds in the face of adversity or conflict.
• Ability to Work Independently - Is a self-starter and accomplishes tasks independently and without constant, direct supervision.
• Ability to Manage Multiple Tasks - Prioritizes multiple projects and assignments; raises barriers and problems and works cooperatively with a supervisor to resolve these.
• Results-Oriented Thinking and Behavior - Focuses on making an impact. Possesses the desire to achieve excellence and does not settle for mediocrity.
• Awareness and Sensitivity to the External Environment - Has situational awareness and is aware of the organizations that they represent, including AmeriCorps, the agency and brand, SBP, and the effect of their words and actions on that position; demonstrates savvy in dealing with agencies, volunteers and donors; is promoting and affirming in conversations about and on behalf of those organizations.
• Physical Activities:
• Ability to do physical labor and other strenuous physical tasks.
• Ability to lift at least 50 lbs.
• Manual Dexterity: Picking, pinching, typing, or otherwise serving, primarily with fingers rather than with the whole hand or arm as in handling.
• Communicating: Expressing or exchanging ideas. Activities must convey detailed or important spoken instructions to others accurately, loudly, or quickly.
• Listening: Ability to receive detailed information through appropriate communication.
• Visual Acuity: Member is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or expansive reading.
• Service Conditions: Member is subject to both inside and outside environmental conditions.

Knowledge, Skills, and Qualifications Required:

• Be at least 17 years of age or older.
• Have a high school diploma or its equivalent
• Be a citizen, national, or lawful permanent resident alien of the United States
• Satisfy the National Service Criminal History Check
• Strong interpersonal skills, including active listening.
• Ability to maintain a calm, professional demeanor in challenging situations, including client crises.
• Ability to clearly communicate needs and expectations to people of various backgrounds.
• Demonstrated problem-solving skills.
• Fluency in Spanish is required for positions serving at the Puerto Rico Operating Site.

Commitment Required: Full-Time members will serve 1700 hours over the course of 10 months. Members are required to serve 42 hours a week. A typical service week is Monday - Friday, however, volunteer events often occur on Saturday and will require attendance. Member will have ample opportunity to complete 1700 hours of service.

Member Evaluation: Members will receive mid-year and end-of-year evaluations, as well as complete necessary weekly and/or monthly data reports and bi-weekly timesheets in OnCorps.

Training: Members will receive service and site-specific training to prepare them for their service. Members will also be required to attend orientation.

SBP AmeriCorps Benefits:

• Stipend of $2,163 per month (pre-tax)
• Free individual health insurance
• A housing stipend of $175/month for AmeriCorps alumni
• Relocation reimbursement of up to $500 for eligible members
• Segal Education Award of $7,395 (Can be used as tuition assistance and/or for repaying qualified student loans and is awarded upon successful completion of a 10-month term of service)
• AmeriCorps Childcare Benefits Program
• Student loan forbearance for qualified loans
• Free Mental Health, Financial, and Legal support through the Member Assistance Program

Start Date:

July 15th