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Bilingual Caseworkers Needed to Help Reconnect Families Separated by Crisis

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ORGANIZATION: The American Red Cross - Tyler Texas Region

  • 1 person is interested
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Are you fluent in Spanish and English ? Use your language skills to change lives with the American Red Cross as a Restoring Family Links (RFL) Caseworker . We are seeking two bilingual volunteers (Spanish/English) to support our International Services team in helping families who have been separated by armed conflict, migration, natural disasters, or humanitarian emergencies .

This is a remote-friendly volunteer role (you do not need to be based in the Dallas-Fort Worth area) that allows you to bring hope and healing to families in crisis-right from your home.

Key Responsibilities:

  • Conduct compassionate interviews with Spanish-speaking clients to gather details needed to begin searches

  • Use Red Cross tools and networks to trace missing family members

  • Deliver and collect messages between separated loved ones

  • Provide emotional support and updates to families

  • Document and manage case information in our secure database

  • Connect families with other helpful services when appropriate

Must-Have Qualifications:

  • Fluency in Spanish and English (Required)

  • Strong communication skills and cultural sensitivity

  • Comfortable using databases and Microsoft Office

  • Ability to work independently and compassionately with people from diverse backgrounds

  • Passion for humanitarian work and helping others

Training Provided (No experience necessary):

  • Red Cross Orientation & RFL casework training

  • Psychological First Aid

  • Cultural competency and database systems

  • Ongoing support and mentoring from experienced caseworkers

Why Volunteer?
This is a meaningful opportunity to:

  • Make a real difference in someone’s life

  • Develop skills in interviewing, casework, and community outreach

  • Support one of the world’s most trusted humanitarian networks

  • Join a team of compassionate, mission-driven volunteers

Location: This is a remote-friendly volunteer role (you do not need to be based in the Dallas-Fort Worth area)

2 More opportunities with The American Red Cross - Tyler Texas Region

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About The American Red Cross - Tyler Texas Region

Location:

320 E Rieck Rd, Tyler, TX 75703, Tyler, TX 75703, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether itメs one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member or providing blood to hospitals, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

CAUSE AREAS

Advocacy & Human Rights
Community
Immigrants & Refugees
Advocacy & Human Rights, Community, Immigrants & Refugees

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

  • Spanish

GOOD FOR

N/A

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • We work with your schedule if your truly engaged.

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