Volunteer Coordinator

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Volunteer Role: Volunteer Coordinator
Department: Operations & Volunteer Management
Reports To: President & CEO
Location: Remote
Time Commitment: 10-15 hours per week

About Us:
The Cyber Institute is a nonprofit committed to advancing cybersecurity and emerging technology policy through research, education, and public engagement. We are powered by a passionate team of volunteers who contribute to our mission and impact globally.

Role Overview:
The Volunteer Coordinator is responsible for managing the full volunteer lifecycle-from onboarding to engagement and retention. This role ensures that volunteers feel welcomed, supported, and connected to the mission. The Volunteer Coordinator plays a key role in building a positive and organized experience for all team members.

Key Responsibilities:

• Manage volunteer onboarding process, including sending welcome packets and scheduling welcome calls

• Maintain volunteer records, agreements, and timesheets

• Serve as the main point of contact for volunteer questions and concerns

• Plan and implement strategies for engagement, recognition, and retention

• Coordinate regular check-ins, updates, and volunteer meetings

• Work with department leads to match volunteers to roles based on skills and interests

Qualifications:

• Strong organizational and communication skills

• Experience in volunteer coordination, HR, or nonprofit management (preferred)

• Friendly, approachable, and detail-oriented

• Ability to manage multiple tasks and maintain accurate records

• Interest in community building and mission-driven work

• Comfortable working independently in a remote environment

What You’ll Gain:

• Hands-on experience in volunteer and people management

• A leadership role in shaping a dynamic and collaborative volunteer culture

• Opportunities to work across departments and expand your nonprofit knowledge

• Recognition for your contributions and professional references, if desired