Volunteer Adoption Coordinator

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Position Summary:
Rescue Alliance is seeking a dedicated and organized Volunteer Adoption Coordinator to oversee the care and presentation of adoptable cats at our PetSmart Adoption Centers, manage a small team of volunteers, and help facilitate adoptions. This position plays a key role in ensuring our cats are well cared for, our adoption centers are clean and inviting, and our weekend adoption events run smoothly.

Key Responsibilities:

Volunteer Oversight & Daily Operations

• Create and maintain a weekly schedule to ensure kennels and the adoption rooms are cleaned daily (ideally twice/day; minimum once/day).

• Recruit, train, and support new volunteers to assist with cleaning, socializing, grooming, and restocking supplies.

• Maintain a current volunteer contact list and reach out weekly to confirm scheduling.

• Approve and supervise any court-ordered or community service volunteers.

• Serve as the point of contact for all cleaning and maintenance-related volunteer issues.

Adoption Room Monitoring & Animal Care

• Inspect the adoption rooms and check on cats at least 3 times per week.

• Ensure cats are:

  • In good health and not overstaying the 21-day limit at the store

  • Properly checked in to AME

  • Listed with a clear photo, correct location, and up-to-date description in Petstablished

  • Housed in kennels labeled with food type and any behavioral notes

• Verify that the rooms are tidy and that litter boxes, food bowls, and dishes are clean.

• Ensure supplies (food, litter, cleaning products, etc.) are well stocked.

• Communicate with Rescue Alliance leadership (Judi or Jonathan) about any needs not provided by PetSmart, such as gloves, scoops, treats, etc.

• Collect and record any cash adoption fees as needed.

• Ensure signage is current, clear, and in good condition.

Adoption Events Coordination

• Organize and run one weekly adoption event, preferably on Saturdays.

• Arrange for cats to be transported to/from the event and ensure set-up (tables, crates, etc.) is completed.

• Monitor the cats’ stress levels and adjust accordingly to maintain their well-being.

• Engage with the public-educate them about Rescue Alliance, encourage donations, adoptions, fosters, and social media follows.

• Process adoptions and collect/log donations at events.

• Clean up and store all event materials after each event.

Qualifications:

• Passion for animal welfare and strong commitment to Rescue Alliance’s mission

• Excellent organizational, time management, and communication skills

• Comfort working around cats of varying temperaments

• Ability to lead, motivate, and communicate clearly with volunteers

• Must be dependable, proactive, and able to work independently

• Experience with animal care, customer service, or volunteer coordination is a plus