Supporter Relations Specialist

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Contact nicolle@bigbreakfoundation.org if you need accommodation or help completing the application, or otherwise participating in the selection process.

At Big Break, we welcome applicants who bring a diversity of experiences, perspectives, and skills to our team, and recognize that our differences make us stronger and better equipped to serve our industry and communities. We are committed to providing a safe and welcoming environment, where everyone can feel valued, supported, and empowered to succeed.

Interested in volunteering? Our positions are fully remote, flexible, and provide opportunities for growth.

The Supporter Relations Specialist is responsible for building and maintaining relationships with Big Break’s sponsors and donors. This role involves donor engagement and stewardship to cultivate long-term partnerships.

Anticipated commitment is 3-5 hours a week.

• Build and maintain relationships with individual donors, corporate sponsors, and supporting organizations through personalized communication and outreach.
• Develop and execute supporter acknowledgment processes, including thank-you letters, recognition programs, and public acknowledgments.
• Create tailored communications to inform supporters about the impact of their contributions, including newsletters, reports, and success stories.
• Maintain accurate supporter records, tracking contributions, preferences, and impact.
• Collect and analyze supporter feedback to improve engagement strategies and ensure retention.
• Work closely with the development team to align efforts with broader fundraising strategies.

• Excellent communication and interpersonal skills.
• Proven experience in donor relations or related field.
• Proficiency in project management, donor management, or customer relationship management (CRM) software.
• Problem-solving skills and a proactive approach to managing challenges.
• Passion for promoting inclusion, diversity, equity, and accessibility in the Location-Based Experience industry.

This is a professional volunteer position with an anticipated commitment of 3-5 hours per week. As a Supporter Relations Specialist, you will play an essential role in Big Break Foundation's mission.

Those who do not completely meet the requirements but have a passion for our mission are encouraged to apply!