Volunteer Salesforce Administrator

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Role Summary

POWER Atlanta Inc. is seeking a volunteer Salesforce Administrator or Implementation Specialist to set up the new Salesforce features and equip program staff with the skills to use them confidently.

This is a remote volunteer position but only candidates located within the United States will be considered. Preference will be given to candidates located within or close to Atlanta, Georgia.

Key Deliverables

• Configure Client Record Structure
• Create custom objects, fields, and page layouts for unified client tracking.
• Implement Validation Rules
• Enforce required fields and data‑quality checks during data entry.
• Build Data‑Quality Dashboard
• Design a visual dashboard that highlights record errors for rapid correction.
• Set Up KPI Reporting
• Configure automated monthly Key Performance Indicator reports aligned with funder requirements.
• Establish Role‑Based Access Control
• Define permission sets for Community Health Workers, Peer Navigators, Program Managers, Compliance staff, and Executive leadership.
• Configure Consent File Storage
• Enable secure PDF upload and tagging within the client record.
• Prepare e2Fulton Migration Mapping
• Map Salesforce fields to the future county system schema and document mapping.
• Develop and Deliver Staff Training
• Create concise user guides and lead virtual training sessions for frontline staff and managers.

⠀Preferred Skills & Experience

• Hands‑on experience configuring Salesforce for non‑profits or health services.
• Proficiency with validation rules, dashboards, permission sets, and report builder.
• Experience creating end‑user training materials and delivering workshops.
• Strong communication skills for cross‑functional collaboration.

⠀Project Timeline & Commitment

• Estimated project duration: 6-8 weeks.
• Weekly time investment: 5-7 hours (flexible scheduling).