Visitor Service Representative 2024-25

Save to Favorites

Be the friendly face that welcomes visitors to Joshua Tree National Park! We are recruiting Residential Visitor Service Representatives to help at our busy visitor centers during our summer season, June through September.

This volunteer position will work at one of two of the park's visitor centers in the town of Joshua Tree and in the city of Twentynine Palms. Volunteers will work alongside park staff to serve the thousands of visitors that visit the park each day, ensuring that their visits are safe and enjoyable. Training and supervision will be provided by park staff.

Responsibilities include:

• Provide friendly assistance and accurate information to visitors at the park visitor center in Joshua Tree and/or Twentynine Palms
• Support NPS and partner staff in general site operations
• Provide map orientation, hiking information, park literature, safety information, and information on natural and cultural resources
• Operate gift shop cash register for sales (not federal money)
• Stock publications and clean exhibits
• Collect visitation data like visitor contacts
• Answer phone calls from the public
• Occasionally provide visitor information outside, weather permitting
• Follow standard procedures for opening visitor centers, closing visitor centers, and providing visitor information
• Some volunteers may also serve as docents, providing interpretive programs at the visitor centers or in the park
• This is a uniformed position - must wear NPS volunteer uniform

Schedule:

• Volunteers must be available at least one day per week to volunteer
• Shifts are generally available Friday, Saturday, and Monday
• Shift will generally be between four and six hours
• Volunteers are expected to serve on holidays that fall on their scheduled shifts
• Volunteers must commit to at least 2 months of service between June and September

Requirements to apply:

• Must be at least 18 years old
• Must enjoy working with and talking to people
• Must have reliable personal transportation
• Customer service or related experience is desirable, but not required

Be part of an unforgettable park experiences for our visitors! 

Start Date - 2024-11-01

End Date - 2025-11-01