Concho Valley Long-term Care Ombudsman
WhenIt's flexible! We'll work with your schedule.
Where2801 W. Loop 306P. O. Box 60050San Angelo, TX 76904
Calling all Warm-hearted individuals!
Thank you for your interest in the Volunteer Ombudsman Program. We look forward to the possibility of working with you to advocate on behalf of residents in long term care (LTC) facilities.
When an individual enters a nursing facility, they do not lose any of the rights they had when they lived in the community; they have only changed an address. Sadly most people fail to be aware of, understand or know how to secure and maintain their rights as a resident of an LTC facility. This can and has been changed through the dedicated efforts of certified volunteer ombudsmen.
What is a Long-term Care Ombudsman?
The Certified Volunteer Ombudsman is an advocate who assists residents and families in identifying and resolving complaints and issues concerning the health, safety, welfare, quality of life and rights that affect residents in nursing homes and assisted living facilities. You schedule your visits at your convenience.
What does an Ombudsman do?
Visit residents & meet their families.
Help residents articulate needs.
Investigate and resolve complaints.
Advocate for system and legislative changes.
Educate residents about their rights.
Monitor conditions and care.
Provide a voice for those who are unable to speak for themselves.
Who can Volunteer?
You Can! Volunteers need to be 18 years old or older, pass a background check and complete the free internship.We provide training and any support you may need after becoming certified.
If you have ANY questions, please give me a call.
Amanda Sedeno, MLO, 325-223-5704.
- Reading Comprehension
- Problem Solving
- People Skills
- Relationship Building
- Verbal / Written Communication
- Elder care
Good Match For
Requirements & Commitment
- Driver's License Needed
- Background Check
- Must be at least 18
- Orientation or Training
- One Year committment
- Visit to the Facility atleast once a month, preferably twice.