Visitor Assistant at Canyon Mouth Park

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Duties:

The volunteer will assist in helping at Canyon Mouth Park which is a fee area of the park. The volunteer will conduct roving in the parking lot and trails of the area. The volunteer will help answer visitors' questions about the area and the park activities. The Volunteer will help the park rangers station at the fee both, when necessary, with crowd control and traffic. The volunteer will conduct litter pick up from the trash bins and on the ground. They will assist clean the restrooms at Canyon Mouth Park. We would like the volunteer to be available Friday, Saturday, and Sundays if possible. If you end up at the RV pad you MUST volunteer 30 hours a week for paid housing and 32 hours for non-paid housing.

Qualifications:

Volunteer must be at least 18 years old, enjoy people, and possess a desire to share their knowledge and educate others. They must be comfortable speaking to small groups and on-on-one. Volunteer must answer repetitive questions about the park and its resources in a caring and professional manner. Volunteer must have an interest in the park and its resources and make an attempt to continually increase their knowledge of the park and its programs.

Volunteers must be able to get to and from the work site; no public transportation is provided by the park. The National Park Service will provide workspace and uniform items as available. General grooming and clothing need to reflect a professional, clean and neat appearance at all times when representing the park.

Knowledge and Skills Required:

• Ability to communicate effectively.
• Ability to display a positive attitude and professional demeanor
• Knowledge of NPS regulations desired
• Ability to determine visitor needs and answer questions.
• Ability to remain courteous and calm in hectic circumstances.
• Ability to follow oral and written instructions.
• Ability to practice safety in all aspects of the job.
• Ability to work independently with little or no direct supervision

Safety:

Safety is a topic taken seriously by the National Park Service and the Blue Ridge Parkway. Safety is not one person’s responsibility, but the responsibility of everyone working on the Parkway. Job Hazard Analysis and Job Safety Analysis are key tools in developing each person’s understanding of what the hazards are and how they can be mitigated. These analyses, along with reporting tools, are available through park supervisors. We expect each individual to take safety seriously, talk to others about what they see, and report or stop unsafe activities. Safety is a "we" topic where we work together to make each person safe.

RV Pad

An RV pad may be available at our maintenance facility which is located 15 minutes from Canyon Mouth Park. The pad is connected to a septic tank.

Start Date - 2025-05-22

End Date - 2025-09-12