Summer Meals Hotline Volunteer (Virtual)

Save to Favorites

Hunger Free America is seeking volunteers to support the USDA National Hunger Hotline. This program includes a toll-free hotline connecting families and individuals all over the country with nonprofit and government nutrition assistance programs. During the summer, the Hunger Hotline helps to connect households across the country with Sun Meals (previously known as Summer Meals) for kids. The hotline can be reached at 1-866-3-HUNGRY (English) or 1-877-8-HAMBRE (Spanish) from Monday through Friday (8 a.m. to 8 p.m. EST), excluding holidays.

This is an independent role to be conducted remotely. Duties include:

• Responding to calls on the USDA National Hunger Hotline to provide Sun Meals and Sun Bucks referrals by phone or text
• Speaking with people across the United States with a range of different backgrounds
• Submitting a call survey after each call
• Read Sun Meals and Sun Bucks updates provided by program staff

The following requirements must be met to volunteer on the Hunger Hotline:

• Age: 18+
• Proficiency with technology and operating software such as Zoom Workspace, Google Forms, and Text Messaging
• Typing and researching information online quickly and accurately, using designated sources to efficiently provide information to callers
• Ability to work independently, following guidance from materials provided
• Comfort interacting with people on the phone
• Have access to smartphone, computer, reliable internet connection, and space to take phone calls
• Bilingual skills in Spanish preferred, but not required

Time Commitment: One 2-hour session per week between 10AM - 8PM EST (7AM - 5PM PST). We ask that volunteers choose a 2-hour slot that they can commit to on a weekly basis for the duration of the volunteer opportunity. For example, every Tuesday 10am to 12pm. Please check the calendar here for available slots- https://scheduler.zoom.us/tamara-mizhquiri/summer25hotlinevolunteer
Requested length of service: This event runs from May 21, 2025 - August 29, 2025.

To get started, please register on this site- https://volunteer.hungerfreeamerica.org/opportunity/a50Qh00000R4ol3IAB/summer-meals-hotline-volunteer, submit a resume to tmizhquiri@hungerfreeamerica.org, and schedule a 15-minute screening call through Zoom here: https://scheduler.zoom.us/tamara-mizhquiri/summer25nhchotlinevolunteerscreening. The Summer Volunteer Hotline Guide will be provided upon successful completion of screening. The guide covers Hotline and summer programs overview, how to answer calls on the Hotline, how to provide referrals, and Zoom phone set-up. Approximate time to review: 2 hours.