Dispatch Duty Officer Centre County

Save to Favorites

Support Local Emergency Responses From Your Home

Ensures timely activation and monitoring of local and regional DAT responses. The Duty Officer supports the DAT program either at the chapter/territory or regional level.


Key Responsibilities:

Leadership

1. It may determine if Red Cross action is required and if the Red Cross will respond via DAT.
2. Use event triggers such as size, scope, and type of the event to direct the DAT response.
3. Works with on-scene DAT leadership to support the response and provide technical guidance.
4. Support and trains new Duty Officers.

Functional

• Dispatch disaster action team (DAT) members and monitor the response to ensure appropriate resources are available.
• Activate Disaster Health Services, Disaster Mental Health, Disaster Spiritual Care, Public Affairs when requested.
• Documents incoming disaster notifications and creates & verifies events in RC View when applicable.
• Maintains access to and ability to use web-based systems for client care and response
• It may be required to monitor activity across multiple DAT responses.
• Notify Chapter and Regional staff of significant events and contribute to an Initial Incident Report when appropriate.
• Attends regularly scheduled team/DAT meetings as required by Chapter/Region.

Qualifications:

• Demonstrated leadership and communication skills.
• Demonstrated commitment to the mission of the American Red Cross.
• Ability to remotely monitor and track details of DAT responses
• Ability to prioritize multiple tasks in complex and stressful situations.
• Proficient with Red Cross systems and online interfaces.
• Sit and/or stand for a minimum of two-hour periods
• Work for long periods on computer
• Speak clearly on the phone and in person

For more information, please visit https://volunteerconnection.redcross.org/?nd=lead&a=43393&h=193&p=1899125