Data Operations Support Specialist Volunteer

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DESCRIPTION

Japan Society’s Manager of Data Operations is seeking an energetic data enthusiast to provide support for the day-to-day operations and maintenance of our databases, points of integration and additional organizational data needs as they arise. This position would be ideal for anyone who has worked, currently works, or is studying for work in data, analytics, or IT, especially with strong database skills.

Typical activities are expected to include database cleanup projects, maintaining system stability, data prep for imports, developing and running regular reports and research projects to solve institutional needs. This position will provide the right individual(s) with opportunities to significantly support Japan Society through its data operation. The greatest areas of impact will be on fundraising, marketing, and management by helping to sustain and enhance functions that ensure accurate data that will drive mission and objective-based decisions.

Responsibilities include, but are not limited to:

• Assist in monitoring day-to-day data operations through its Raiser’s Edge NXT (RE NXT), Ticketure, and MailChimp systems.
• Assist with all general database maintenance and cleanup projects
  • maintaining records according to style guides
  • accurately updating information on all records
  • prepare large data files for import
  • Identifying and eliminating duplicate records
• Develop forms and guides on current policies and procedures that support the work of Data Operations, and the staff as a whole
• Analytics and reporting to support data-driven decision-making
• Other duties and projects as assigned, based on organizational need

Hours:

• Volunteers in Data Operations are expected to make a commitment of at least 1 day per week (11am - 5 pm, M-F), or equivalent, for a minimum of 6-9 months. In-office strongly preferred but remote accommodations can be made for the right candidate.

POSITION REQUIREMENTS

• Previous work and/or experience with relational databases; experience with Raiser’s Edge NXT, Ticketure, or Mail Chimp a plus.
• Strong computer skills, especially in working with data sets, imports, exports and analytics, including programs such as Microsoft Excel or other spreadsheet editors.
• Ability to learn new computer programs and adapt to new technologies quickly.
• Excellent interpersonal, verbal, and written communications skills, with the ability to work both independently and together in a team environment.
• Strong attention to detail and organizational skills.
• Interest in supporting non-profits by contributing your time, energy and talents to meet institutional goals.
• Interest in Japanese culture a plus

Please submit a cover letter and resume to jjin@japansociety.org. Feel free to use the questionnaire as a guide for the cover letter content.