Literacy Coordination Team Member - Admin Role

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GiGi's Playhouse Simi Valley is profoundly chanign the way the world views Down syndrome through FREE educational and therapeutic programs. We are piloting our Literacy Tutoring Program in the summer of 2025 with a target of opening our tutoring program as a regular program in the fall of 2025. We are currently recruiting and training volunteers for the Literacy Coordination Team.

Literacy Tutoring Team - Admin Role

The Admin Role is an important role to the Literacy Tutoring Team. This role is key when setting up the Literacy Program for each session. Most of these responsibilities occur when setting up the session. The Literacy Program is run for 3 sessions each year, so this volunteer may work increased hours 3 weeks out of the year with minimal hours the rest of the time.

The Admin role is largely administrative and requires a Volunteer with the following skill set:

· Moderate knowledge of computers and data entry with experience using Microsoft Office suite of programs, especially Teams, Excel, Outlook and PowerPoint.

· Excellent communication skills, positivity and enthusiasm for GiGi’s Playhouse.

Admin Responsibilities:

· Set up and maintain Literacy Team to ensure passwords and information in Tutor channel is correct and update the Literacy Team channels to reflect the current participants/tutors.

· Respond to Literacy phone calls, emails and inquiries in a timely and professional manner

· Facilitate the application process, in collaboration with Site Coordinator, using online registration tools in Salesforce database, respond to all incoming inquiries and requests for program registration.

· Responsible for scheduling and matching tutors with participants and communicating the schedule to all involved.

· Check with Site Coordinator to ensure all Literacy Program information in Salesforce is complete and correct, including using the tutor-matching function, attendance, and end-of-session progress tracking.

· Throughout the session, monitor channels to ensure progress trackers are being filled out

· Review attendance logs

· Create End of Session Celebration Certificates in Canva