Surgery Waiting Room Greeter

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Join our amazing team of volunteers and make a real difference in the lives of patients and their families! As a volunteer in the Surgery Waiting Room, you'll have the rewarding opportunity to:

• Welcome family, visitors, and associates with a warm and compassionate greeting, making them feel at ease from the moment they arrive.
• Answer phones courteously and efficiently, ensuring patients' locations are tracked and communicated accurately.
• Escort functionally independent family and friends to pre-op or recovery areas, providing support and comfort during their visit.
• Maintain the Waiting Room by tidying up, removing trash, straightening magazines, and turning off the television, creating a pleasant environment for everyone.
• Make coffee and keep supplies stocked, offering a little extra comfort to those waiting.
• Collaborate with staff to uphold Spectrum Health Lakeland’s mission, vision, and values, ensuring a safe and compassionate environment for patients and their families.
• Commit to continuously improving the patient experience, focusing on safety, quality of care, and excellent service.

Be a part of something special and help us create a positive and supportive atmosphere for all who enter our doors!