VolunteerMatch is Merging with Idealist!

Learn more about this strategic partnership of nonprofit technology leaders
Click here
Read More
  • A group opportunity. Invite your friends.
  • 7 people are interested
 

Call Center representative

Save to Favorites

ORGANIZATION: H&S Animal Welfare Group

  • A group opportunity. Invite your friends.
  • 7 people are interested

Call center representatives answer customer calls, provide information, and resolve issues. They may also process orders, handle payments, and promote sales. Responsibilities

  • Answering calls: Respond to customer inquiries and calls, and provide accurate information
  • Handling complaints: Address customer concerns and complaints, and escalate issues to supervisors when needed
  • Processing orders: Take orders, process forms, and process returns
Providing information: Offer product and service information, and guide customers through troubleshooting Meeting sales targets: Meet personal and team sales targets Following up: Follow up on customer inquiries and provide updates on accounts Documenting: Document call information according to standard procedures Staying updated: Work with management to stay updated on product knowledge and company policies Collaborating: Work with other call center professionals to improve customer service Goals The goal of call center representatives is to provide excellent customer service, maintain high customer satisfaction, and boost sales opportunities. Skills Call center representatives should have excellent communication skills and problem-solving abilities.

1 More opportunity with H&S Animal Welfare Group

Request failed
{{ opp.title }}
This is a Virtual Opportunity.
{{ opp.location }}
We'll work with your schedule
{{ opp.dateStr }}
{{ opp.timeStr }}
VIRTUAL
New
More
Opportunities

About H&S Animal Welfare Group

Location:

129 Carriage Drive, Nashville, TN 37221, US

Mission Statement

H&S Animal Welfare Group is a non-profit "Save a pet's life" organization. We are dedicated to rescuing abused,
homeless and abandoned animals. We provide relief shelter for people and thier pets who are affected by disaster.And caring for animals when thier owners who can no longer care for them. By working with committed volunteers, foster homes, local veterinarians, trainers, and boarding facilities, we are able to rescue hundreds of animals every
year, provide them with loving temporary care, and find them well-matched, carefully screened forever homes.
We also serve as a resource to our community and all pet owners by providing education and information on
responsible pet ownership, including the importance of spay/neuter, positive behavior training, and good
nutrition.

Description

H&S Animal Welfare Group, is a Animal Rescue and Disater Relief Shelter based in Nashville Tennessee. We are a non-profit organization.

CAUSE AREAS

Community
Health & Medicine
Community, Health & Medicine

WHEN

Wed Apr 02, 2025 - Fri Apr 11, 2025
01:00 PM - 04:00 PM

WHERE

This is a Virtual Opportunity with no fixed address.

DATE POSTED

February 27, 2025

SKILLS

  • Interactive/Social Media/SEO
  • Research
  • Basic Computer Skills
  • Internet Research
  • Salesforce

GOOD FOR

  • People 55+
  • Public Groups
  • Private Groups

REQUIREMENTS

  • This is a Done in a Day opportunity and there is no prior training or ongoing commitment needed.
  • Driver's License Needed
  • Must be at least 18
  • Orientation or Training
  • 3-5 hours
  • Flexible schedule, quite work space.

Private Group Details

  • Group Size Range 1 - 50+
  • Event can be held virtually
  • Donation Requested

Report this opportunity