Visitor Services Volunteer @ Natural Bridges FY25

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Share the wonder of Natural Bridge National Monument’s three majestic natural bridges and unique, remote desert environment. Work alongside a small paid staff at a visitor center information desk, rove park overlooks and trails, collect fees, and assist with the campground.

We are looking for an individual or couple to serve at least 32 hours/week for a minimum of three months with ability to serve up to 6 months.

Housing available: A room in shared housing.

Major Duties

Work may include:

• Staffing the visitor center up to 30 hours/week, following routine opening, closing and operating procedures.
• Answering visitor questions about the park; providing orientation to the park and the surrounding area; providing accurate, updated information including appropriate safety and resource protection concerns in the visitor center, at park overlooks and on park trails.
• Assisting with the implementation of an online reservation system in the campground; checking reservations, posting and removing reservation signs on campsites; answering questions about campground procedures, the park and surrounding areas when roving the campground; monitor visitor compliance with all campground rules and regulations and report to the appropriate parties.
• Recording visitor statistics on a daily basis.
• Providing supervisor with recommendations for improving the visitor center operation as necessary.
• Working on weekends and holidays if needed.
• Perform light trail monitoring using a provided standard.
• ONLY IF REQUIRED BACKGROUND CHECK COMPLETED: Collecting fees for permits or park entrance passes.

Knowledge and Skills Required

Volunteer must be able to learn quickly and work independently as part of a team composed of other volunteers and/or employees, within Park boundaries. Additional knowledge, skills and abilities needed are:

• Ability to work independently with little or no supervision for extended periods of time.
• Ability to maintain a positive attitude and consistently be courteous and polite to visitors.
• Basic knowledge and understanding of the National Park Service.
• Ability to learn quickly and retain basic knowledge.
• Skill at oral communication and tactful discussion of controversial subject matter.
• Ability to operate basic computer systems and electronic devices.
• Ability to follow written and oral directions, ask clarifying questions to ensure understanding of expectations.
• DESIRED: Previous experience collecting fees for the National Park Service.

Start Date - 2025-03-01

End Date - 2025-10-31

Activities include: Campground/Site Host;Conservation Education;Visitor Information