CAAM (Client Assisting & Appointment Making) Volunteer
ORGANIZATION: Household Goods
This opportunity is provided by VolunteerMatch's partner.
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Please visit the new page to apply.
Summary: Looking for volunteers to help with client appointment making. Manage client appointments using Salesforce and respond to both email and phone.
Responsibilities:
Manage new referrals via Salesforce
Process client referral form
Process client request
Process client opportunity
Respond to phone calls
Respond to emails
Qualifications:
Strong computer skills
Comfortable learning computer programs (Salesforce)
Strong telephone skills
Excellent customer service abilities
Ability to multitask
Availability:
Monday through Friday
Saturday
Onsite or remote opportunities
2 Shifts
- 08:45 AM to 12:00 PM EST - FULL
- 12:45 PM to 04:00 PM EST - FULL
More Shifts
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About Household Goods
Location:
530 Main Street, Acton, MA 01720, US
Mission Statement
Household Goods is an independent 501(c)(3) not-for-profit organization based in Acton, MA that provides household goods, free of charge, to people in need.
Description
We accept donations of gently used household items that will help people make a home. Our volunteers receive, sort and distribute items to individuals and families from over 130 communities in eastern Massachusetts. As an organization staffed by volunteers, we depend on the generosity of community members for goods, time and financial support.
CAUSE AREAS
Community,
Homeless & Housing
WHEN
We'll work with your schedule.
This opportunity has 2 shifts
WHERE
530 Main StreetActon, MA 01720
(42.4925 ,-71.42825 )
DATE POSTED
February 12, 2025
SKILLS
- Customer Service
- Basic Computer Skills
- Salesforce
GOOD FOR
- People 55+
REQUIREMENTS
- Background Check
- Must be at least 18
- Orientation or Training
- Each shift is 3.25 hours. Volunteers are asked to commit to at least 30 hours in their first year.
- Closed toe shoes are mandatory in our facility.