Interpretive Services Volunteer - 1 day/week

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• Carl Hayden Visitor Center will be the incumbent volunteer's main duty station.
• Staff front desk providing park and general information to the public.
• Actively participate in a safe workplace culture.
• Greet and introduce park visitors to the site.
• Be aware, receptive and responsive to visitor needs.
• Answer numerous and repetitive questions about the park in a professional manner.
• Educate visitors on the regulations of the park and safety concerns.
• Track public use and interpretative attendance statistics.
• Assist with visitor center opening and closing procedures.
• Use telephone to provide information about the park.
• Distribute maps, brochures, and other printed materials.
• Monitor and keep informational brochures stocked and available to the visiting public.
• Handle negative contacts and sensitive topics in a professional manner.
• Report all negative contacts to volunteer supervisor.
• Use educational and informational capacity when appropriate to gain compliance with park regulations. Do not attempt to enforce any regulations by acting in a law enforcement capacity.
• Maintain positive and professional relationships among the staff and public.
• Monitor and report safety concerns and accidents/incidents to volunteer supervisor.
• Effectively respond to medical and other emergencies within scope of training.
• Receive and report lost and found items following park protocol.
• Dust and clean common areas of visitor center, exhibits, and outdoor wayside signs.
• Provide feedback to supervisor on ways to safely and efficiently improve visitor center and interpretative operations.

Start Date - 2025-04-01

End Date - 2025-09-30

Activities include: Archaeology;Conservation Education;General Assistance;Minerals/Geology;Tour Guide/Interpretation;Visitor Information;Night Sky / Astronomy