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Administrative Assistant

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ORGANIZATION: Operation Refuge

The Administrative Assistant will provide administrative and operational support to ensure the efficient functioning of the nonprofit organization. This role involves managing office tasks, maintaining records, coordinating communications, and supporting programs such as the food pantry, summer youth camp, out-of-school STEAM program, and youth leadership vocational training program.

Administrative Support:

  • Perform general office duties, including answering phones, managing emails, and organizing documents.

  • Maintain accurate records, files, and databases for programs and operations.

  • Assist with scheduling meetings, preparing agendas, and recording minutes.

  • Order and maintain office supplies and ensure the workspace is organized.

Program Support:

  • Provide logistical and administrative support for program activities, including the food pantry, summer youth camp, STEAM program, and leadership vocational training.

  • Assist in the preparation and distribution of program materials and communication.

  • Track participant enrollment, attendance, and progress for all programs.

  • Support the coordination of events, workshops, and volunteer activities.

Communications:

  • Serve as a point of contact for community members, program participants, and external partners.

  • Respond to inquiries via phone, email, and in-person with professionalism and courtesy.

  • Assist in creating and distributing promotional materials, newsletters, and social media updates.

Data Management and Reporting:

  • Compile and organize data for program evaluations and reports.

  • Maintain confidentiality and accuracy in handling participant information.

  • Assist in preparing grant applications and reports as needed.

Financial and Operational Support:

  • Process invoices, receipts, and reimbursements in collaboration with the finance team.

  • Support budget tracking for programs and office operations.

  • Ensure compliance with organizational policies and procedures.

Qualifications:

  • High school diploma or equivalent; associate degree preferred.

  • At least 2 years of administrative experience, preferably in a nonprofit setting.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.

  • Strong organizational and multitasking skills with keen attention to detail.

  • Excellent written and verbal communication skills.

  • Familiarity with social media platforms and basic content creation is a plus.

  • Ability to work independently and collaboratively in a team-oriented environment.

  • Sensitivity to diverse cultures and a commitment to the organization’s mission.

1 More opportunity with Operation Refuge

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About Operation Refuge

Location:

27741 Carlyse, Inkster, MI 48141, US

Mission Statement

Our mission is to impact lives of individuals, embody the spirit of hope, improve communities, and make our communities a better place to live.

Description

Operation Refuge was officially founded in 2008 as a 501(c)(3) organization, but the seeds of the organization were planted 8 years before. In 2000, Mother’s Pantry began operating out of Christ Temple City of Refuge Church and grew out of Mother Greenwood’s vision to serve vulnerable communities. There was an increased need for food assistance after the nearby GM plant closed down. People were suddenly out of work and struggling to meet basic needs. As a pantry without borders and Inkster’s only client-choice food pantry, Mother’s Pantry continues to fulfill the emergency food needs of communities.

Staff and volunteers identified another pertinent community need and began tutoring youth. In 2008, Gap Dwellers after school tutoring evolved into Camp Inspire due to a lack of opportunity for girls of color in STEAM fields. Camp Inspire began as a summer program for girls that helps them recognize their potential through life-changing, transformational experiences and exposure to STEAM projects. Our robust program is celebrating its 6th year this summer and continues to positively impact lives. We also operate a Leaders in Training (LIT) program which helps teens develop the skills they already have inside--encouraging them to make a positive difference in their own lives and in their community.

CAUSE AREAS

Community
Education & Literacy
Hunger
Community, Education & Literacy, Hunger

WHEN

We'll work with your schedule.

WHERE

27717 Carlysle St, Inkster, MI 48141Inkster, MI 48141

SKILLS

  • Administrative Support
  • Management
  • Critical Thinking
  • Multi-Tasking
  • Organization
  • Verbal / Written Communication

GOOD FOR

N/A

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • 20 hours per week, some evenings and weekends

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