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Virtual Receptionist/Interviewer Needed! (Volunteer Position)

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ORGANIZATION: American Red Cross, Gold Country Region

SAF-CallCenter
Volunteer behind the scenes. Volunteers needed.

Explanation:

We receive inquiries every day from wonderful community members requesting guidance about volunteering with the American Red Cross. To better serve these individuals, we are currently in need of a volunteer receptionist with professional phone etiquette who will speak with individuals seeking Red Cross volunteer information. If you are ready to learn more about the Red Cross and enjoy getting to new people, please consider this opportunity!

Responsibilities:

Complete phone calls and send emails or text messages to provide information and guidance to individuals seeking direction about Red Cross volunteering

Receive training and then provide a high-level explanation of all Red Cross volunteer opportunities

Conduct an interview (script provided) to learn about the individual you are speaking with, then recommend volunteer positions that could be a good fit for the individual

Speak comfortably with people from various backgrounds and cultures, living in areas throughout Northern California

You will NOT be asked to make cold calls

Resources Provided:

You will be provided an online team Google phone line or office phone for making calls

You will be asked to keep notes and track your work in an online Red Cross database

You will be provided training and reference documents for learning how to represent the Red Cross

Time Commitment:

Please commit to this role for a minimum of 3 months

Complete training, then support tasks for a minimum average of 1 hour per week

Work Hours:

Flexible! You may choose your preferred work hours any day between 11:00am -5:30pm

Work Location:

Work remotely in a quiet location with a reliable internet connection and a computer for access to phone calls and our online team database.

OR

Work from a local Red Cross office if preferred.

  • Sacramento Office

  • Yuba City Office

  • Lakeport Office

Connect with us about this role!

Submit a volunteer application today -

  • Copy and Paste this Link: https://volunteerconnection.redcross.org/?nd=lead&a=134992&h=153&p=1884873∨=7735

  • Select "Apply Now" and follow the steps till application is submitted (Takes about 10 minutes)

OR

Schedule a call to learn more about this role -

  • Copy and Paste this Link: https://outlook.office365.com/owa/calendar/AmericanRedCrossVolunteerRecruitmentCaliforniaGoldCountry@AmericanRedCross.onmicrosoft.com/bookings/s/s2xeo3CDfk2avkjbruSzyQ2

More opportunities with American Red Cross, Gold Country Region

No additional volunteer opportunities at this time.

About American Red Cross, Gold Country Region

Location:

1565 Exposition Blvd, Sacramento, CA 95815, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors

Description

Each day, thousands of people - people just like you - provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world.

We roll up our sleeves and donate time, money and blood. We learn or teach life-saving skills so our communities can be better prepared when the need arises. We do this every day because the Red Cross is needed - every day.

CAUSE AREAS

Community
Disaster Relief
Emergency & Safety
Community, Disaster Relief, Emergency & Safety

WHEN

We'll work with your schedule.

WHERE

95453

(39.04295,-122.91583)
 

SKILLS

  • Office Reception
  • Customer Service
  • Recruiting
  • People Skills
  • Verbal / Written Communication

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 20
  • Orientation or Training
  • 5 hours per month (additional hours if requested)

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