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11 people are interested
Volunteer Technical Support Specialist
ORGANIZATION: UNITED SOCIAL SERVICES INC USS
Please visit the new page to apply.
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11 people are interested
The Volunteer Technical Support Specialist will play a vital role in maintaining and enhancing the technical infrastructure of United Social Services Inc. (USS). This position involves providing technical expertise to ensure the security, functionality, and efficiency of the organization’s systems and digital assets. The ideal candidate will assist with implementing security measures, managing domains, and addressing various technical needs that support the organization’s mission and programs.
Responsibilities:
* Assist in setting up and managing secure domain connections and website configurations.
* Provide support for cybersecurity practices, including monitoring and updating security protocols.
* Troubleshoot and resolve technical issues related to software, hardware, or network systems.
* Assist with email system setup and management, including domain verification and troubleshooting.
* Collaborate with staff to improve IT processes and ensure efficient system functionality.
* Research and recommend technical tools and solutions to optimize organizational operations.
* Maintain technical documentation for systems, procedures, and troubleshooting steps.
* Train staff or other volunteers on basic IT practices when necessary.
Qualifications:
* Experience or education in IT, computer science, or a related field.
* Knowledge of domain management, DNS configuration, and website security.
* Familiarity with cybersecurity protocols and tools.
* Strong problem-solving and troubleshooting skills.
* Ability to communicate technical concepts in a clear, accessible manner.
* Commitment to USS’s mission and vision.
Time Commitment:
* Flexible hours, with a minimum of 5-10 hours per month, depending on project needs.
Benefits:
* Gain hands-on experience in nonprofit IT operations.
* Contribute to a meaningful cause by supporting at-risk and vulnerable populations.
* Opportunity to work alongside passionate team members and expand your technical skills.
Network with a team of professionals and like-minded individuals.
Receive recognition and letters of recommendation for your contributions.
8 More opportunities with UNITED SOCIAL SERVICES INC USS
Opportunities
About UNITED SOCIAL SERVICES INC USS
Location:
REMOTE, SAN ANTONIO, TX 78210, US
Mission Statement
At United Social Services Inc. (USS) our mission is to uplift and support at-risk and homeless young adults, LGBTQ adults, foster care adults (18-24 years old), disabled persons, individuals, senior citizens, and families by providing essential resources and services. We strive to create pathways to stability and success for every individual we serve.
Description
United Social Services Inc. (USS) was founded over six years ago by Lee Wallace in San Antonio, Texas, with the mission to uplift and support at-risk and homeless young adults, LGBTQ adults, foster care adults, disabled persons, senior citizens, and families. USS has persevered through financial challenges, including a near closure, to continue serving its community and creating pathways to stability and success. USS offers a wide range of programs, including housing solutions under the Pathways to Home initiative, career development through Career Compass, health and wellness support with Wellbeing Matters, and community-building efforts via Community Connect. Each program is designed to address interconnected needs, from food and transportation to life skills and job training. USS has achieved milestones such as helping participants secure permanent housing, obtain professional certifications, and develop life-changing skills. Intending to impact 100-200 individuals per program annually from 2025 -2030, USS continues to work toward building a more inclusive and supportive community.
CAUSE AREAS
WHEN
WHERE
This is a Virtual Opportunity with no fixed address.
DATE POSTED
January 16, 2025
SKILLS
GOOD FOR
N/A
REQUIREMENTS
- Driver's License Needed
- Background Check