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Virtual Connections (Smartphone Literacy) Mentor to Older Adults

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ORGANIZATION: Tri-County Office on Aging

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Do you know how to use a Smartphone or are you interested in gaining more Smartphone proficiency and sharing that knowledge with others? You could open up a new world of connections to older adults in the community! The Tri-County Office on Aging in partnership with the MSU School of Social Work is seeking volunteers to help out as Virtual Connections Mentors and assist older adults with smartphone use in workshops or one-on-one in the older adult's home. As a Virtual Connections Mentor, you can help older adults learn how to download apps, make a video call, prepare for a telehealth appointment, and more! The information you share can have a huge and meaningful impact by helping individuals access essential resources virtually and overcome social isolation.

Essential Volunteer Functions:

(Reasonable accommodation will be provided, if necessary, for individuals with disabilities who can perform the essential job functions.)

  • Participates in a one-hour training session with TCOA and MSU’s Virtual Connections team before beginning coaching, and an additional hour training about 4-6 weeks later.
  • Completes a baseline survey to inform TCOA and MSU of general smartphone preference and use.
  • If working with an older adults in the home, works directly in their home during weekly 45-minutes to one-hour coaching sessions for 10-12 weeks, using manuals provided to both the participant and the coach. Coaches will be matched with iPhone or Android device users.
  • If working at a workshop location, works with one or a small group of older adults illustrating various smartphone features and applications, and assisting participants as they try to use their own phones for the same purpose. Sessions will run for 45 minutes, once a week for six weeks.
  • Consults the manual provided as a guide to coaching sessions.
  • Works at the pace of the older adult participant to practice smartphone skills.
  • If working with HDM recipients, completes a 5-minute survey relating to progress following each coaching session.
  • Generally communicates with TCOA and the MSU team throughout coaching on the older adult’s needs for successfully learning smartphone skills.
  • Invited to attend optional and periodic group discussions with other coaches for peer support and continuing discussions of issues encountered and solutions developed.
  • Completes a posttest survey to report on their experience and evaluate coaching training, materials and process.

Volunteer Location: Varies throughout Clinton, Eaton, and Ingham Counties.

If you are interested in volunteering for this opportunity you MUST submit a volunteer application at tcoa.org/volunteer.

Contact Kayla Nichols at NicholsK@tcoa.org or 517-887-1487 with any questions.

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About Tri-County Office on Aging

Location:

5303 S. Cedar St., Building 1, Lansing, MI 48911, US

Mission Statement

Our mission is to promote and preserve the independence and dignity of the aging population.

Description

The Tri-County Office on Aging (TCOA) was founded as the Area Agency on Aging in 1974 by Clinton, Eaton, and Ingham counties and the cities of Lansing and East Lansing. TCOA's mission is to promote and preserve the independence and dignity of the aging population.

As as not-for-profit organization, TCOA helps older adults access programs and benefits, improve their health, and remain active in their communities. Working in partnership with agencies and service providers across the area, TCOA embraces a person-centered philosopy that focuses on how a person wants to live their life while honoring their preferences.

Programs such as Meals on Wheels, health and wellness classes, caregiver supports, and general information and assistance make a significant, positive difference in the lives of local seniors.

CAUSE AREAS

Computers & Technology
Seniors
Computers & Technology, Seniors

WHEN

We'll work with your schedule.

WHERE

48911

(42.6663,-84.55367)
 

SKILLS

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Orientation or Training

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