4th Floor Cardiology and Echo Waiting Room Ambassador

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ORGANIZATION: Sarasota Memorial Hospital - Sarasota Campus

• 1 person is interested

Duties:

• When a new patient or visitor arrives:
• Verify the visitor’s name tag is present - must show Patient Name
• Verify the visitor was provided an information sheet, with patient number .
• Ensure visitor/physician contact information has been entered into Orchestrate .
• Explain sequence of events if the patient/visitor has questions.
• Track patient/family location (Mini Post-it note on whiteboard or visualization)

Additional tasks:

• Keep the White Board up to date if utilized.
• Answer the WR phone.
• Bring Patients into Pre-Op, when requested by a nurse or the MST.
• Monitor Orchestrate for 'V’ notification to bring visitors to the prep/recovery.
• Monitor Orchestrate for opportunities to update family members.
• Facilitate/determine opportunities for visitors requesting a recovery visit.
• Make coffee for waiting room.