Tax Site Greeter
ORGANIZATION: Metropolitan Family Service
This opportunity is provided by VolunteerMatch's partner.
Please visit the new page to apply.
Please visit the new page to apply.
About Us
MFS CASH Oregon is a nonprofit dedicated to providing free tax preparation services to low- and moderate-income individuals and families. We strive to create a welcoming environment where every client feels supported as they navigate the tax preparation process.
Role SummaryThe greeter ensures clients are welcomed warmly and guided to the appropriate area within the tax site. This position is vital in creating a positive first impression and supporting an organized flow of client traffic.
Key ResponsibilitiesWelcome Clients: Greet each client with a warm and friendly demeanor as they arrive at the site.
Guide Clients: Provide clear directions to the appropriate area, such as the tax site waiting area, intake desk, or other designated areas.
Maintain a Welcoming Atmosphere: Help create a positive and inviting environment for clients entering the site.
Communicate Effectively: Respond to basic questions and ensure clients feel confident about where to go next.
Friendly, approachable, and patient demeanor.
The ability to engage with people from diverse backgrounds.
Dependable and punctual.
Spanish language skills are a plus, but not mandatory.
Flexible schedule. 4 hours per shift, 1+ shift per week during tax season at either our Northeast Portland tax site (MFS CASH Plaza) or Beaverton tax site (MFS CASH Beaverton).
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About Metropolitan Family Service
Location:
1700 NW Civic Drive, Suite 200, Gresham, OR 97030, US
Mission Statement
Our mission is to help people gain prosperity, promote equity, and build a connected community for all ages. MFS connects with children, families, and older adults from all walks of life and cultural backgrounds, reaching more than 24,000 people each year in Portland, Oregon's tri-county area. We work to empower individuals at every stage of life by ensuring childhood and youth success, fostering economic well-being, promoting community health and wellness, and addressing our environment in innovative ways. MFS is dedicated to building stronger communities by providing services, connecting people with resources, and offering meaningful and rewarding volunteer opportunities.
Description
Since 1950, our nonprofit has grown from family counseling in the early days, to a broad-based multi-service organization within our culturally diverse, intergenerational community today.
We embrace innovation to create sustainable solutions that address disparities, promote equity, and demonstrate respect for all individuals.
As an anti-racist and culturally responsive organization, we understand acknowledging disparities is not enough. We partner with community members who choose to partner with us to access services they see as helpful to them.
At our organization, we tackle complex challenges by actively listening and engaging with diverse perspectives to understand and meet the needs of the community. In all that we do, we honor the inherent strength of intergenerational, multicultural communities.
Metropolitan Family Service (MFS) volunteers serve in various capacities, depending on their interests and abilities.
CAUSE AREAS
Community
WHEN
We'll work with your schedule.
WHERE
919 Northeast 19th AvenueSuite 200Portland, OR 97232
(45.52901 ,-122.64712 )
DATE POSTED
January 3, 2025
SKILLS
GOOD FOR
- Teens
- People 55+
REQUIREMENTS
- Background Check
- Must be at least 16
- Orientation or Training
- 4 hours/week during tax season (Late January - Mid April)
- Required to pass a Volunteer Standard Conduct training, which takes roughly 2-3 hours and can be completed virtually, at your own pace.