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NHQ:BSI - Web Content Manager

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ORGANIZATION: American Red Cross - National Headquarters

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Purpose Statement:

This position supports the National Headquarters (NHQ) Humanitarian Services Business Systems Integration (BSI) department. The Digital Web Content Manager Volunteer assists with managing our customer-facing web content. This position provides high-level administrative support to the Executive Director and other senior staff. This is a 100% virtual opportunity.

Responsibilities:

  • Manage content on the OneSource intranet site with national content managers and BSI team members.
  • Organize website structure, taxonomy, and tagging.
  • Optimize pages and improve user experience.
  • Monitor and measure content performance.
  • Create valuable and engaging website content, including articles and page layouts.
  • Provide summaries, insights, and suggestions to achieve goals.
  • Perform routine maintenance on all content in the content management system.
  • Use the OneSource content management platform (InteractGo).
  • Perform other web support duties as needed.

Qualifications:

Required:
  • Must be at least 18 years of age
  • Reliable access to resources needed to volunteer 100% virtually
  • Experience managing content management systems and using editorial style guides for consistency on a corporate website.
  • Understanding of how digital channels work.
  • Proven ability to organize and communicate effectively while managing large volumes of content and projects.
  • Ability to analyze and report on campaign results, using data to tell a story.
  • Strong relationship-building skills with team members and clients.
  • Comfortable working with strategy, creative elements, numbers, and people.
  • Submit your resume.
Preferred:
  • Degree in Marketing, Digital Technologies, or a related field.
  • 5+ years of experience in digital marketing.
  • Experience writing SEO-optimized articles and product descriptions.
  • Ability to use data to tell a compelling story for a wide audience, including designers, marketers, and executives.

Length of Apptmt: 1 year


To apply for this opportunity and register as an American Red Cross volunteer, individuals must reside in the United States or on one of the United States Service to the Armed Forces stations. If you are an individual that does not meet this criteria, but are interested in volunteering with the Red Cross or Red Crescent Society in your country, please visit: https://www.ifrc.org/volunteer-us

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About American Red Cross - National Headquarters

Location:

431 18th St NW, Washington, DC 20006, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

CAUSE AREAS

Community
Community

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

GOOD FOR

N/A

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 5 hours per week (with 2 hours during east coast workday hours)

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