Help resolve conflict over the phone - conciliate!


Cause Areas


It's flexible! We'll work with your schedule.


312 4th Ave. EOlympia, WA 98501
Phone Conciliator


Do you enjoy coaching others to solve problems with neighbors, tenants, landlords, and co-workers? Would you like to help families prepare for mediation? Let us train you in the art of phone conciliation!

As a phone conciliator, you’ll talk with callers about conflicts, facilitate negotiation, explain DRC services, and act as a neutral go-between. Conciliators also help with other tasks, as time and interest allow.

Training is on-the-job in a supportive, congenial environment. Conciliators learn the language of neutrality and respect, and model effective communication skills for parties.


  • Office Reception
  • Basic Computer Skills
  • People Skills
  • Conflict Resolution
  • Mediation
  • Customer Service

Good Match For

People 55+

Requirements & Commitment

  • Orientation or Training
  • 4 hrs a week

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