Help resolve conflict over the phone - conciliate!


Cause Areas


It's flexible! We'll work with your schedule.


312 4th Ave. EOlympia, WA 98501


Do you enjoy coaching others to solve problems with neighbors, tenants, landlords, and co-workers? Would you like to help families prepare for mediation? Let us train you in the art of phone conciliation!

As a phone conciliator, you’ll talk with callers about conflicts, facilitate negotiation, explain DRC services, and act as a neutral go-between. Conciliators also help with other tasks, as time and interest allow.

Training is on-the-job in a supportive, congenial environment. Conciliators learn the language of neutrality and respect, and model effective communication skills for parties.


  • Office Reception
  • Basic Computer Skills
  • People Skills
  • Conflict Resolution
  • Mediation
  • Customer Service

Good Match For

People 55+

Requirements & Commitment

  • Orientation or Training
  • 4 hrs a week

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