User Experience Researcher

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ORGANIZATION: Digital Aid Seattle

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Note: Please apply using our website here.
No applications directly from VolunteerMatch are accepted.

Responsibilities

- User Research & Analysis: Lead user research initiatives to gain deep insights into user needs, behaviors, and motivations. This includes both qualitative methods like interviews and quantitative methods such as surveys.
- Usability Testing: Design, conduct, and analyze both moderated and unmoderated usability testing sessions to assess the effectiveness and usability of our products.
- Feedback Loop: Actively collect, analyze, and interpret user feedback from various touchpoints to pinpoint areas for potential improvement.
- Recommendations: Translate research findings into actionable recommendations to improve the usability and overall user experience of our products and services.
- Cross-functional Collaboration: Work closely with UX/UI designers, product managers, and developers to ensure that user insights and feedback are effectively incorporated into the product development process.
- Stakeholder Communication: Regularly present research findings and recommendations to stakeholders in an easily digestible format, ensuring a user-centered focus across teams.
- Team Engagement: Attend and actively participate in weekly plenary and bi-weekly team meetings, contributing a research-focused perspective.

Preferred Qualifications

- Research Proficiency: Proven experience in designing and conducting various user research methods, including but not limited to, usability testing, interviews, surveys, and observational studies.
- Tools & Platforms: Familiarity with tools like UserTesting.com and other UX research platforms. Experience with data visualization tools is a plus.
- Data Analysis: Ability to analyze both qualitative and quantitative data to derive meaningful insights.
- Analytical Mindset: Strong problem-solving skills with an ability to dissect complex user behaviors and motivations.

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About Digital Aid Seattle

Location:

107 Spring St, Seattle, WA 98101, US

Mission Statement

Our vision is that society will one day equip altruistic organizations as well as we equip for-profit companies. Over the years, we’ve seen new technologies enable corporations to shape our culture, alter our ecosystem, and usher in new realities we never thought possible. Most non-profit organizations, on the other hand, are totally bereft of technical capability. While they focus on matters paramount to humanity-homelessness, civil rights, environmental sustainability, etc.-they are left to make change with few resources other than selfless dedication and sheer willpower. We will ensure mission-driven nonprofits receive the technical support they need to modernize. There already exists an army of folks working for positive change, we will give them the digital boost they need to exponentially increase their positive impact. We already have the heroes, Digital Aid Seattle is just giving them a tech super-power.

Description

We do the stuff in our Mission Statement.

  • We hold ourselves and each other to high standards
    • Everyone here commits to working at least 4h/week for at least 6 months.
    • We vet our volunteers--only hiring 10% of those who apply.
    • Volunteers need to be endogenously-driven and self-managed--taking ownership over the impact they create.
  • Being on our team is highly rewarding
    • We create tangible impact in the world, serving as a force-multiplier of the work noble non-profits are already doing. This impact is far beyond what any one of us could have by volunteering for those beneficiary non-profits directly.
    • We are the confluence of best practices gleaned from many of our full-time & prior employers (Google, Apple, Microsoft, Amazon, etc.).
    • For those earlier in their career, working with DAS is an opportunity to create a portfolio showcasing competency and impact earned in the face of real-world constraints and compromises.
    • We collectively create a community not only defined by its camaraderie and kindness, but one where we push ourselves and each other to grow, learn, and deliver.

CAUSE AREAS

Animals
Homeless & Housing
Hunger
Animals, Homeless & Housing, Hunger

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

DATE POSTED

September 28, 2024

SKILLS

GOOD FOR

N/A

REQUIREMENTS

  • Minimum 4 hours/week for 6 month

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