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Placement Specialist

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ORGANIZATION: Lighthouse Guild

  • Spots available: 2

The Reading Service Program connects a visually impaired person with a reading volunteer who helps accessing otherwise often inaccessible written and electronic materials. We provide programming in a vision sensitive environment that enables people with vision impairment attain their goals and live independently. This opportunity is ideal for a problem solver, with an outgoing personality, and strong computer skills who understands how to get things done.

Position: Reading Service - Placement Specialist

Location: 250 West 64th Street, 6th Floor New York, NY 10023

Opportunity Summary: This position helps implement and administer the Reading Services Program by matching clients and volunteers. The responsibilities will range from outreach to potential clients; identifying volunteers and candidates for the program; and recruiting and placing volunteers to support the client’s reading needs and volunteer’s desire to help the client. In addition, this position will post volunteer reading opportunities; coordinating schedules, receiving onsite clients and volunteers; mediate the reading pair relationship, manage client and volunteer info in databases and CRM; overall making sure pairs work well together.

Principle duties and responsibilities:
- Manage the pairing of clients and volunteers.
- Conduct research and outreach efforts to get volunteer readers.
- Completing intake and assessment of client’s needs and volunteer’s qualifications
- Answer Volunteer Center phones.
- Receive onsite volunteers and clients.
- Manages scheduling, cancellations and updates as well as makes appropriate notifications.
- Identify volunteer readers to fill vacancies.
- Escorts visually impaired clients if needed.
- Distributes assistive devices for reading.
- Manages client and volunteer databases and CRM
- Update monthly onsite/offsite volunteer times for reporting
- Fills in as reader for onsite visually impaired clients when necessary.
- Support the administrative needs of the department and duties as assigned.

Qualifications:
- Strong verbal and written communication skills.
- Good interpersonal and telephone skills with the ability to correspond with clients and volunteers consistently via telephone and face to face communications.
- Able to handle confidential information.
- Able to arrive on time and be ready to work.
- A strong customer service orientation, good interpersonal skills.
- Basic to Intermediate knowledge of Microsoft Word, Excel and Access required.
- The ability to take and follow instruction and apply critical thinking skills.
- Experience managing a project independently to completion required.
- The ability to exhibit excellence in the execution of your responsibilities required.

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About Lighthouse Guild

Location:

250 West 64th Street, New York, NY 10023, US

Mission Statement

Lighthouse Guild is the leading not-for-profit healthcare organization dedicated to addressing and preventing vision loss through coordinated vision and health services. With Lighthouse Guild, people who are at risk for, or affected by vision loss have access to all the resources necessary to lead full, independent and productive lives. We provide services, research and education, and advocate to help people with low vision and blindness.

Description

Lighthouse Guild was officially formed in December 2013 when Jewish Guild Healthcare and Lighthouse International merged, to become the leading not-for-profit vision + healthcare organization. Drawing on more than 200 years of combined service, with histories dating back to 1914 and 1905, respectively, Lighthouse Guild’s experience is unmatched.

CAUSE AREAS

Community
People with Disabilities
Community, People with Disabilities

WHEN

Mon Oct 14, 2024 - Fri Jan 10, 2025
10:00 AM - 05:00 PM

WHERE

250 West 64th StreetNew York, NY 10023

(40.77446,-73.98777)
 

SKILLS

  • Administrative Support
  • Customer Service

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • The ideal candidate is available approximately 15 - 25 hours per week and will be present in the office 3 or 4 days per week for at least 5 hours per day.
  • . Please submit a resume to volunteer@lighthouseguild.org. Please include the hours you are available to serve in your cover letter. Direct all questions to the Stephen T. Pearlman Volunteer Center (646) 874-8688.

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