NHQ:VS - Volunteer Mobilization - Volunteer Screener

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ORGANIZATION: American Red Cross - National Headquarters

This position supports the National Headquarters (NHQ) Volunteer Services (VS) department. This position is 100% virtual. The Volunteer Screener matches Red Cross volunteers with positions based on their interests, skills and experience. This is done through screening calls with the volunteer and includes gathering relevant information about prospective volunteers while assessing NHQ volunteer opportunities they are best suited for.


Responsibilities:

  • Reviews volunteer applications to evaluate if they meet the position requirements.
  • Studies and learns each volunteer position description.
  • Schedules and conducts screening calls with volunteer candidates before referral to departments.
  • Asks identifying questions during the screening call, appropriate to the responsibilities and qualifications for the volunteer position requested to determine if the candidate meets the requirements.
  • Refers or rejects the application submitting the information gathered during the screening call to Volunteer Connection.
  • Completes administrative tasks within Volunteer Connection to track progress for assigned volunteers.
  • Provides prospective volunteers with information about the intake, referral and placement process.
  • Supports special projects as needed.

Qualifications:

Required:

  • Reliable access to resources needed to volunteer 100% virtually
  • Enthusiasm for American Red Cross programs
  • Must be at least 18 years of age
  • Comfort using web-based volunteer management system
  • Excellent written and oral communication skills
  • Comfortable making phone calls to volunteers
  • Previous work experience in interviewing, screening, or recruiting, in any given field
  • Able to work for long periods of time on the computer
  • Must be available to volunteer for a minimum of 2-3 hours per day.
  • Submission of Resume
  • Willingness to comply with current public health and Red Cross policies.

Preferred:

  • Broad understanding of the American Red Cross and its opportunities for volunteer service

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About American Red Cross - National Headquarters

Location:

431 18th St NW, Washington, DC 20006, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

CAUSE AREAS

Advocacy & Human Rights
Computers & Technology
Advocacy & Human Rights, Computers & Technology

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

  • Basic Computer Skills
  • Database Administration
  • Microsoft Office Suite
  • Analytics

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Working remotely; must be available for a minimum of 10 hours per week, including 7 hours for screening volunteers and 3 hours for administrative tasks.

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