Red Cross Disaster Cycle Services: Sheltering Service Associate

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ORGANIZATION: AMERICAN RED CROSS

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The Sheltering (SH) Service Associate (SA) is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Sheltering Service Associates complete tasks necessary for shelter operations and interacts with clients to ensure their needs are met. Sheltering Service Associates support the day-to-day activities within a shelter, which can include working in reception, registration, feeding, dormitory, information or other areas within a shelter.

Responsibilities vary depending on assignment.

  • May include providing support to one or more of the following areas within the shelter:
    • reception
    • registration
    • dormitory
    • feeding
    • information
    • supply
  • Provide excellent customer service to clients
  • Complete the required virtual self-paced training (3.5 hours of training total)

Time Commitment:

  • Regional responses: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.
  • Beyond Regional responses: 12-14-hour days for extended periods depending on distance. Time and length of commitment will vary by operation.

Qualifications:

Required:

  • Willing and able to volunteer in person in a disaster shelter before, during and/or after a disaster event.
  • Ability to work in a continuously changing environment in which work priorities may change frequently.
  • Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs.
  • Comfortable working in a team environment as a frontline worker under the direction of a supervisor
  • Valid Driver’s License (required for Divisional and National Deployments)
  • Minimum 16 years of age
  • Available to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)
  • Willing to complete 3.5 hours of virtual self-paced training required for position
  • Ability to read, write, and follow verbal and written instructions in English
  • Willingness to comply with current public health and Red Cross policies

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About AMERICAN RED CROSS

Location:

2825 Emerywood Parkway, Richmond, VA 23294, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.​

Description

The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...

...all people affected by disaster across the country and around the world receive care, shelter and hope;

...our communities are ready and prepared for disasters;

...everyone in our country has access to safe, lifesaving blood and blood products;

...all members of our armed services and their families find support and comfort whenever needed; and

...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.

CAUSE AREAS

Crisis Support
Disaster Relief
Emergency & Safety
Crisis Support, Disaster Relief, Emergency & Safety

WHEN

We'll work with your schedule.

WHERE

611 W BrambletonNorfolk, VA 23510

(36.85667,-76.30228)
 

SKILLS

  • Disaster Relief Care & Shelters
  • Customer Service
  • Disaster Response

GOOD FOR

  • People 55+

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training

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