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Member Intake Manager
ORGANIZATION: NEW LIFE SERENITY CENTER INC
Please visit the new page to apply.
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Are you passionate about empowering sober women to achieve their full potential? If you're driven by compassion and motivated to make a difference, this volunteer opportunity is custom designed for you.
Join New Life Serenity Center as our Member Intake Manager!
At New Life Serenity Center, we believe that empowering women can transform communities. We are currently seeking a dedicated, reliable, and consistent Member Intake Manager. Our aim is to develop a core program that meets women where they are and provides them with concrete tools for future success. To learn more about the impact we are making, please visit our website: www.newlifeserenity.org.
This is a flexible, unpaid position requiring 5-10 hours per week, where you'll collaborate closely with our Member Experience team to create lasting change.
Your Impactful Role:
As the Member Intake Manager, you will be the first point of contact for prospective members who are hungry for their own success. Your primary responsibilities will include:
Scheduling and facilitating interviews with prospective members.
Assessing their fit for the organization and proposing suitable programs for members.
Onboarding qualified members into our programs.
Data acquisition and entry to maintain our CRM systems.
Serving as the first Member connection to NLSC, ensuring a welcome experience before introducing them to Member Success Manager
Collecting feedback and testimonials from our members to help us continually improve our programs.
Role Requirements:
A background in social work or case management is preferred
Availability during EST office hours.
Willingness to participate in occasional weekend team meetings.
Experience with MS Office Suite and CRM systems, or a strong willingness to learn.
A high level of confidentiality and empathy.
Familiarity with the 12-step program.
What We Offer:
Training: We provide 3-5 hours of comprehensive training to equip you for your role.
A Supportive Community: Join a passionate and supportive team dedicated to helping those in need.
Make a Difference: Be part of a non-profit organization that truly changes lives in your community.
Why You're Perfect for This Role:
You are not just seeking something to do, but to live and act with meaningful purpose. You believe in the power of empowerment and everyone’s potential. Your passion for supporting others and your unwavering commitment to lifting women will make you an exceptional team member.
Join Us Today!
At New Life Serenity Center, we believe that every woman who wants to can thrive in a life of sobriety. We work with these women to develop various tools for their personal empowerment. Join us in making a difference with women on their journey to a brighter future. Together, we can create lasting change in our community!
Submit your resume and cover letter highlighting your relevant experience to lyats@newlifeserenitycenter.org. In your cover letter, share how your experience aligns with our mission and why you would be a great fit for the Member Intake Manager role.
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About NEW LIFE SERENITY CENTER INC
Location:
1330 E. Melrose Dr, Westlake, OH 44145, US
Mission Statement
New Life Serenity Center enables ordinary sober women to live extraordinary lives, to thrive in recovery. Provides a structure of wraparound services that teaches and empowers women with critical life skills. Once supported, we leave them in a position to give the same back to the growing community of strong sober women. New Life Serenity Center connects our robust community of volunteers with our member women to connect, educate and support growth in these key areas: Six Key Branches of support: Parenting and Family Education, Career and Development The Body/Mind/Spirit Connection Finance and Banking Legal NLSC Leadership and Giving Back (Learning and Leading)
Description
Women transitioning from various facilities find themselves suddenly without key support. Often tied to low wage jobs and limiting education backgrounds they cannot overcome personal, legal, financial and family challenges. We can do better. The New Life Serenity Center provides the path.
New Life Serenity Center was started by women who are active in recovery and have worked with many women. We are actively searching for mentors in the key areas mentioned in the mission statement.
CAUSE AREAS
WHEN
WHERE
Cleveland, OH 44101
DATE POSTED
September 8, 2024
SKILLS
- Human Resources Information Systems
- Administrative Support
- Resource Development / Management
- Basic Computer Skills
- People Skills
- Social Work
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Must be at least 25
- Orientation or Training
- 5 hours per week
- We welcome women who are at least 6-months sober to join our organization as members. This means the women aren't in the initial stages of sobriety, but have footing and are seeking tools to strengthen their stability with our empowering resources.