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Website Support
ORGANIZATION: COMMUNITY HERO ACTION GROUP
Please visit the new page to apply.
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DONATE TO THIS
ORGANIZATION -
8 people are interested
Position Title: Website Support Volunteer
Organization: Community Hero Action Group
Location: Philadelphia, PA (Remote opportunities available)
Reports to: IT Manager / Web Coordinator
Must live in US.
Position Overview:
Community Hero Action Group is seeking a dedicated Website Support Volunteer to assist with maintaining and enhancing our organization's website, communityheropa.org. This role is crucial in ensuring that our site remains up-to-date, functional, and user-friendly. The Website Support Volunteer will work closely with our IT Manager and Web Coordinator to provide technical support, update content, and troubleshoot issues.
Key Responsibilities:
Content Updates: Assist with updating website content, including text, images, and multimedia. Ensure that information is current, accurate, and aligns with the organization’s goals.
Technical Support: Provide troubleshooting support for website issues, including broken links, loading errors, and other technical problems. Work with our IT team to resolve issues efficiently.
Website Monitoring: Regularly monitor website performance, including page load times, security issues, and user experience. Report any problems or areas for improvement.
User Experience: Assist in optimizing the website’s user interface and user experience to ensure it is accessible and easy to navigate for all users.
Backup & Maintenance: Help with regular website backups, updates to plugins or themes, and overall site maintenance to ensure reliability and security.
Analytics: Assist with tracking and analyzing website traffic and user behavior using tools like Google Analytics. Provide insights and recommendations based on data.
Content Management: Support in managing website content through a content management system (CMS) like WordPress, including creating and editing pages, posts, and other elements.
Qualifications:
Technical Skills: Basic knowledge of website maintenance and troubleshooting. Familiarity with content management systems (e.g., WordPress) and web development languages (e.g., HTML, CSS) is a plus.
Attention to Detail: Strong attention to detail with the ability to identify and resolve technical issues and ensure content accuracy.
Communication: Good communication skills for coordinating with the IT Manager and Web Coordinator. Ability to clearly document and report issues and solutions.
Problem-Solving: Strong problem-solving skills with a proactive approach to identifying and addressing website issues.
Experience: Previous experience in website support, IT, or related fields is a plus but not required.
Time Commitment:
Flexible hours, approximately 2 hours per week. Tasks can be completed remotely, but occasional virtual meetings may be required.
Benefits:
Gain Experience: Develop practical skills in website maintenance and support.
- Professional Development: Opportunity to work with a nonprofit organization and gain experience in IT and web management.
- Impact: Contribute to the success of an organization dedicated to improving community health and engagement.
- Recognition: Receive acknowledgment for your contributions and the opportunity for a letter of recommendation.
9 More opportunities with COMMUNITY HERO ACTION GROUP
Opportunities
About COMMUNITY HERO ACTION GROUP
Location:
1500 Chestnut Street Ste 2, #2133, Philadelphia, PA 19102, US
Mission Statement
Our mission is to empower the African American community by increasing access to high-quality health and financial education, resources, and services, to promote equity, well-being, and economic prosperity. Application: https://wkf.ms/3XuzbXA
Description
Community Hero Action Group (CHAG) is a 501c3 non-profit organization that provides resources, education, and direct services that improve health and wealth outcomes in underserved communities through media, education, and direct services.
CAUSE AREAS
WHEN
WHERE
This is a Virtual Opportunity with no fixed address.
DATE POSTED
September 8, 2024
SKILLS
GOOD FOR
N/A
REQUIREMENTS
- Must be at least 21
- 2 hours/week
- Technical Skills: Basic knowledge of website maintenance and troubleshooting. Familiarity with content management systems (e.g., WordPress) and web development languages (e.g., HTML, CSS) is a plus. Attention to Detail: Strong attention to detail