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ORGANIZATION: Senior Medicare Patrol (SMP)

Are you a Road Warrior that loves traveling ? The DE SMP Program needs your help with transporting and disseminating SMP information materials to sites and events . The key role is needed to help spread the word to community locations throughout your county to Protect, Detect, and Report suspected Medicare f raud, w aste, and a buse. Volunteers can expect to work with staff to determine what materials are needed for va r ious locations, transporting the materials , and ensuring they are displayed in a way that reflects the DE SMP guidelines. Establishing rapport with the location staff and communicating needs to the DE SMP staff is required in addition to read, write, and communicate effectively; have reliable transportation; agree to confidentiality requirements; have a sensitive and caring attitude; and complete a training course on Medicare fraud , waste , and abuse.

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About Senior Medicare Patrol (SMP)

Location:

1901 N. Dupont Hwy, 1st Fl. Main Admin. Bldg - Annex, New Castle, DE 19720, US

Mission Statement

SMPs empower and assist Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse through outreach, counseling, and education.

Description

In doing this work, SMPs not only protect older persons, they also help preserve the integrity of the Medicare and Medicaid programs. Because this work often requires face-to-face contact to be most effective, SMPs nationwide recruit and teach nearly 5,700 volunteers every year to help in this effort. Most SMP volunteers are both retired and Medicare beneficiaries and thus well-positioned to assist their peers.

SMP staff and their highly trained volunteers conduct outreach to Medicare beneficiaries in their communities through group presentations, exhibiting at community events, answering calls to the SMP help lines, and one-on-one counseling. Their primary goal is to teach Medicare beneficiaries how to protect their personal identity, identify and report errors on their health care bills, and identify deceptive health care practices, such as illegal marketing, providing unnecessary or inappropriate services, and charging for services that were never provided. In some cases, SMPs do more than educate: When Medicare and Medicaid beneficiaries are unable to act on their own behalf to address these problems, the SMPs work with family caregivers and others to address the problems, and if necessary, make referrals to outside organizations to intervene.

CAUSE AREAS

Health & Medicine
Seniors
Health & Medicine, Seniors

WHEN

We'll work with your schedule.

WHERE

1901 North Dupont HighwayNew Castle, DE 19720

(39.69884,-75.57611)
 

SKILLS

  • Customer Service
  • Community Outreach
  • Resource Development / Management
  • Networking
  • People Skills
  • Relationship Building

GOOD FOR

  • People 55+

REQUIREMENTS

  • Driver's License Needed
  • Must be at least 18
  • Orientation or Training

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