This opportunity is provided by VolunteerMatch's partner. Please visit the new page to apply.
This role provides essential follow-up and recovery planning services for individuals and households affected by regional events, primarily home fires. The position involves conducting follow-up with clients, providing financial assistance, and coordinating with community partners to support long-term recovery efforts.
Responsibilities:
Client Follow-Up: Conduct follow-up with clients within 72 hours of case initiation by the Disaster Action Team (DAT) or Caseworker.
Intake and Financial Assistance: Perform intake and provide financial assistance to qualified clients when cases are not opened by the DAT.
Recovery Planning Services: Offer follow-up and recovery planning services to clients, including internal and external referrals.
Advocacy and Problem-Solving: Assist with problem-solving and advocacy upon request to support clients’ needs.
Documentation: Use RC Care to document services in accordance with Client Care Program Standards and Procedures and RC Care Job Tools.
Service Delivery: Provide services either in person or virtually, depending on client needs.
Community Collaboration: Work with community recovery partners to address community recovery needs and plan for long-term recovery activities.
Qualifications:
Client Care: Ability to treat clients with care, comfort, and concern, demonstrating empathy and understanding.
Commitment to Mission: Strong dedication to the mission of the American Red Cross, with a demonstrated ability to work effectively in stressful situations and within a team-oriented environment.
Community Resource Knowledge: Interest in learning about and connecting with community resource organizations to better support clients.
Diversity and Inclusion: Ability to treat people equitably and work effectively with diverse populations.
Technological Proficiency: Comfortable with technology and able to use digital tools effectively.
Customer Focus: Dedicated to meeting the expectations and requirements of clients and maintaining effective relationships to gain their trust and respect.
Application Instructions: Please reach out to me directly or you can go to www.redcross.org/volunteer for more information and apply today
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Description
The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...
...all people affected by disaster across the country and around the world receive care, shelter and hope;
...our communities are ready and prepared for disasters;
...everyone in our country has access to safe, lifesaving blood and blood products;
...all members of our armed services and their families find support and comfort whenever needed; and
...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.
CAUSE AREAS
Community
Crisis Support
Disaster Relief
Community,
Crisis Support,
Disaster Relief
WHEN
We'll work with your schedule.
WHERE
620 E Main StreetEndicott, NY13760
(42.09623,-76.05299)
DATE POSTED
September 4, 2024
SKILLS
Data Entry
Basic Computer Skills
Multi-Tasking
Networking
Relationship Building
GOOD FOR
People 55+
REQUIREMENTS
Driver's License Needed
Background Check
Must be at least 18
Orientation or Training
Varies by cases. Must be willing to complete 9 hours of virtual training
