Donor Engagement Volunteer- Institutional Advancement

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The Donor Engagement Volunteer acts as a liaison for donors to the Field Museum, offering real-time assistance with questions and requests via phone and email and supporting the engagement and stewardship efforts of the Individual Giving team.

Duties and Responsibilities:

• The Donor Engagement Volunteer will check donor support voicemail and email and offer responses or connect them with the appropriate Museum staff.

• Additional duties include but are not limited to: writing thank you notes and making thank you calls, helping donors while they are visiting, leading highlights tours and/or exhibition tours, assisting with donor events during Museum hours.

Volunteer Qualifications:

• Proficiency in phone and email (Gmail) communication. Must be comfortable with computers and technology

• Must be friendly, well organized and detail oriented.

• This volunteer role requires customer service, hospitality experience, or other visitor/customer facing experience.

• Experience leading tours or in special events is of interest but not required.

Hours and Time Commitment:

• A minimum of one four-hour shift per week, Monday through Friday. No weekend hours are available.

• Once trained and able to work independently, some remote work may be possible.

• A minimum time commitment of 6 months is required, with one four-hour shift per week.

• Applicants who can provide a long-term commitment of 8 months to one year will receive priority upon placement.

Physical Demands and Requirements:

• This volunteer role is suited for a range of physical capabilities and is flexible to the individual.