Director of Operations

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About Us:

The Donovan’s Venom is a 501c3 nonprofit organization focused on curating universal accessibility to fine arts and music education for all. We are passionately dedicated to ensuring that everyone, regardless of financial circumstances, has access to high-quality music education, performance opportunities, and fine art. We aim to inspire, empower, and uplift communities by fostering a love for music and the arts through our commitment to education, inclusivity, diversity, and social impact, which drives us to expand our reach continually and enrich the lives of those we serve.

We’re looking for a Director of Operations to join our growing team!

What you’ll do:

• Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
• Provides leadership and management to ensure that the mission and core values of the company are put into practice
• Measure the effectiveness of all process internal and external and provide timely, accurate and complete performance and statistical reports on the operating condition of the company
• Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs
• Collaborates with the management team to develop and implement plans for the operations infrastructure of systems processes and personnel designed to accommodate meeting the objectives of the organizations

What we’re looking for:

• 2+ years of experience in operations management, including in a managerial position, with a proven ability to lead teams, manage resources, and deliver strategic outcomes
• Experience with Salesforce preferred
• Experience in the Non-Profit industry a plus
• Experience with process improvement methodologies
• Knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management
• Attention to detail to ensure tasks are completed thoroughly and correctly
• Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands
• Bachelor’s degree in Business Administration, Operations Management, or a related field; Master’s degree preferred