Hennepin County Library is looking for volunteers to assist library patrons (primarily adults and seniors) with their computer and technology questions during Tech Help Tutor programs at multiple library locations. The service helps patrons improve their basic computer/smart device and job search skills through one-to-one assistance.
Library Branch locations in need: Please click here.
About the volunteer position type:
This is an advertisement for an unpaid, volunteer position. Please click here to apply for this unpaid, volunteer opportunity.
In this volunteer role, you will:
· Assist patrons with logging in and navigating a computer or smart device (smartphone, tablet, e-reader).
· Help patrons securely navigate the internet (connecting to Wi-Fi, sign up for online accounts, login to email or social media account, and changing passwords).
· Assist patrons with common software (i.e. Microsoft Office, Google Suite)
· Guide patrons in using library resources/technology (like e-books/printers/scanners)
· Support patrons with job search assistance: resumes, searching the internet for jobs, and job applications.
Need to Have: The ability to communicate with a wide range of people and be able to break down technology and job-related topics in an accessible way.
Nice to Have: A basic understanding of technology or willingness to learn as you go, including navigating smart devices (smart phones, e-readers, tablets) and common software such as Microsoft Word, Excel, Google Drive, etc. The ability to speak another language in addition to English.
Training provided by Program Coordinator, and supervision by designated Hennepin County Library staff member.
Friend & Volunteers, Partnerships, 12601 Ridgedale Drive, Minnetonka, MN 55305, US
Mission
Hennepin County Library promotes full and equal access to information and ideas, the love of reading, the joy of learning, and engagement with the arts, sciences and humanities.
Vision
The Hennepin County Library Staff, Board and Community envision a future where everyone is an eager and engaged lifelong learner.
Online Reading Community
Join Hennepin County Library's online reading community and share your favorite book lists. Fina a book, do a book list, share your book review. Visit www.bookspace.org.
The suburban Hennepin County Library system provides services through 26 libraries, Hennepin eLibrary, the Children's Readmobile, deposit collections at nursing homes and correctional facilities, mail service to the homebound and extensive outreach services. The Library consistently ranks among the top ten libraries (among those serving populations of over 500,000) in the country.
The Library is committed to serving as Hennepin County's partner in lifelong learning. From Baby Storytime to classes in Web Basics for Seniors, from author talks to multicultural arts and science programs, the library offers a wide range of free programming to meet the interest of Hennepin County children and adults.
Hennepin County Library is a recognized leader in providing electronic as well as traditional library resources. All 26 libraries in the library system provide on-site access to Hennepin eLibrary and other Internet-accessible information resources. Hennepin eLibrary offers interactive live Web reference services and a growing collection of electronic resources, such as subscription databases and website links, selected and organized to meet the diverse information needs of Hennepin County residents. Although there are some licensing restrictions, most electronic resources are accessible to anyone, through the Internet, 24 hours a day, seven days a week.
At the same time, the Library has sustained its commitment to excellence in providing more traditional library resources and services. People may borrow books, compact discs, magazines, newspapers, audio tapes, videos, slides, DVDS, and pamphlets from suburban Hennepin County libraries. Hennepin County citizens have access to information services in person at the libraries, by telephone, and via the website. The Library's use rate is nearly double the national average - equivalent to every suburban resident borrowing more than 15 items annually.
The Library is a department of Hennepin County Government.
Minneapolis, MN 55487
August 15, 2024
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