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Mandarin Bilingual Tech Help at Central Library

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ORGANIZATION: Multnomah County Library

Teach Computer Classes to Adults
A volunteer assists with the library's mission to provide information and computer access to everyone in the community.

Do you always get asked by friends and family members to help with their tech issues - and love it? Are you fluent in Mandarin and English? Share your tech skills with library patrons who need help with mobile devices, websites, downloading, e-readers, getting started with tech, and more. Tech Help sessions involve working with people one-on-one and using a variety of devices. Empower patrons by improving their computer skills and their access to information.

Currently recruiting: Central Library, 801 SW 10th Avenue, Portland, OR 97205

Time commitment: One weekly shift for a minimum of 6 months

Available shifts:

  • Thursdays 10:00 - 11:45 am (Ability to speak Mandarin is preferred but not required.)
  • Sundays 12:00 - 1:45 pm (Ability to speak Mandarin is required.)

Tasks & Responsibilities

  • Help people use the Internet and assist with their email accounts
  • Teach patron resources related to Microsoft Office, Google Docs, Home Office and other office productivity software
  • Assist patrons with learning about personal electronic devices like e-readers, cell phones, laptop computers, tablets and various applications
  • Help people use the library catalog and other library electronic resources
  • Please note, we do not perform repairs or troubleshoot equipment problems or failures

Skills & Qualifications

  • Ability to fluently speak and read English (required).
  • Ability to fluently speak and read Mandarin (preferred).
  • Enjoy teaching people new skills and problem-solving with others.
  • Patience to work with novice computer/smartphone users.
  • Proficient knowledge of basic computer & smartphone components, Internet, and email
  • Proficient knowledge of computer software & smartphone apps, or the desire to learn it
  • Ability to work independently
  • Enjoy working with people with diverse educational, cultural and socioeconomic backgrounds
  • Excellent customer service skills
  • Ability to work with older adults
  • Age 18 or older
  • Ability to pass a criminal record check. Results of the records check will be reviewed on an individualized basis. A conviction is not an automatic bar to volunteering.

Benefits

  • Feel that you are a making a difference in someone’s life
  • Empower people to use technology
  • Promote lifelong learning
  • Learn more about adult learning styles
  • Get frontline experience working with library patrons

Training

  • Tech Help shadowing
  • Onsite orientation and training

23 Shifts

  • Sun May 18, 2025 - 12:00 PM to 01:45 PM PST - Spots available: 1
    Ability to speak Mandarin is required.
  • Thu May 22, 2025 - 10:00 AM to 11:45 AM PST - Spots available: 1
    Ability to speak Mandarin is preferred but not required.
  • Sun May 25, 2025 - 12:00 PM to 01:45 PM PST - Spots available: 1
    Ability to speak Mandarin is required.
  • Thu May 29, 2025 - 10:00 AM to 11:45 AM PST - Spots available: 1
    Ability to speak Mandarin is preferred but not required.
  • Sun Jun 01, 2025 - 12:00 PM to 01:45 PM PST - Spots available: 1
    Ability to speak Mandarin is required.
  • Thu Jun 05, 2025 - 10:00 AM to 11:45 AM PST - Spots available: 1
    Ability to speak Mandarin is preferred but not required.
  • Sun Jun 08, 2025 - 12:00 PM to 01:45 PM PST - Spots available: 1
    Ability to speak Mandarin is required.
  • Thu Jun 12, 2025 - 10:00 AM to 11:45 AM PST - Spots available: 1
    Ability to speak Mandarin is preferred but not required.
  • Sun Jun 15, 2025 - 12:00 PM to 01:45 PM PST - Spots available: 1
    Ability to speak Mandarin is required.
  • Thu Jun 19, 2025 - 10:00 AM to 11:45 AM PST - Spots available: 1
    Ability to speak Mandarin is preferred but not required.
  • Sun Jun 22, 2025 - 12:00 PM to 01:45 PM PST - Spots available: 1
    Ability to speak Mandarin is required.
  • Thu Jun 26, 2025 - 10:00 AM to 11:45 AM PST - Spots available: 1
    Ability to speak Mandarin is preferred but not required.
  • Sun Jun 29, 2025 - 12:00 PM to 01:45 PM PST - Spots available: 1
    Ability to speak Mandarin is required.
  • Thu Jul 03, 2025 - 10:00 AM to 11:45 AM PST - Spots available: 1
    Ability to speak Mandarin is preferred but not required.
  • Sun Jul 06, 2025 - 12:00 PM to 01:45 PM PST - Spots available: 1
    Ability to speak Mandarin is required.
  • Thu Jul 10, 2025 - 10:00 AM to 11:45 AM PST - Spots available: 1
    Ability to speak Mandarin is preferred but not required.
  • Sun Jul 13, 2025 - 12:00 PM to 01:45 PM PST - Spots available: 1
    Ability to speak Mandarin is required.
  • Thu Jul 17, 2025 - 10:00 AM to 11:45 AM PST - Spots available: 1
    Ability to speak Mandarin is preferred but not required.
  • Sun Jul 20, 2025 - 12:00 PM to 01:45 PM PST - Spots available: 1
    Ability to speak Mandarin is required.
  • Thu Jul 24, 2025 - 10:00 AM to 11:45 AM PST - Spots available: 1
    Ability to speak Mandarin is preferred but not required.
  • Sun Jul 27, 2025 - 12:00 PM to 01:45 PM PST - Spots available: 1
    Ability to speak Mandarin is required.
  • Thu Jul 31, 2025 - 10:00 AM to 11:45 AM PST - Spots available: 1
    Ability to speak Mandarin is preferred but not required.
  • Sun Aug 03, 2025 - 12:00 PM to 01:45 PM PST - Spots available: 1
    Ability to speak Mandarin is required.
More Shifts

6 More opportunities with Multnomah County Library

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About Multnomah County Library

Location:

Volunteer Services, 221 NE 122nd Ave, Portland, OR 97230, US

Mission Statement

Empowering our community to learn and create

Description

Multnomah County Library is the oldest public library on the west coast, with a history that dates back to 1864. Today, Central Library and 18 other neighborhood libraries make up a library system that offers more than 2.8 million books and other library materials. As Oregon's largest public library, Multnomah County Library serves nearly one-fifth of the state's population.

CAUSE AREAS

Community
Computers & Technology
Education & Literacy
Community, Computers & Technology, Education & Literacy

WHEN

Thu May 15, 2025 - Sun Aug 10, 2025
This opportunity has 23 shifts

WHERE

801 SW 10th AveCentral LibraryPortland, OR 97205

(45.51912,-122.68308)
 

DATE POSTED

April 16, 2025

SKILLS

  • Tutoring
  • Teaching / Instruction
  • Customer Service
  • Adult Education
  • Computer Science
  • Cantonese / Mandarin

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • One weekly shift for a minimum of 6 months
  • Age 18 or older. Must complete a volunteer application and be able to pass a criminal record check. Results of the records check will be reviewed on an individualized basis. A conviction is not an automatic bar to volunteering.

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