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Salesforce Review & Optimization

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Help the Cool Culture team make the most out of our Salesforce CRM! We’re looking for a volunteer with extensive experience with Salesforce including integrations with other tools we're using to assess our current CRM system and identify ways we can use it to meet our needs more effectively.

Once the volunteer implements the recommended changes, we’d like a brief training session and/or documented guidelines to follow so that we can maintain the CRM going forward.

For almost 25 years, we've served as New York's Best Kept Secret. But too often, the lack of visibility for small, BIPOC-led community organizations like ours, leads to severe underfunding. As we celebrate our 25th Anniversary we want to step out of the shadows, launching into the next phase of our vision, and call on the community to support our critical work. To do so, we need your help strengthening our CRM to ensure we can connect, and build relationships with others who are passionate about our work.

We are already using Salesforce to manage a variety of programmatic processes, and are ready to work volunteer to allow us to strengthen this work, build the relationships with potential supporters and ensure that programmatic and fundraising data are aligned. We’ll come prepared with details about the specific types of data we want to collect, our goals for using the CRM, and a list of any other tools or software we use.

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About Cool Culture


80 Hanson Place, Suite 605, Brooklyn, NY 11217, US

Mission Statement

Cool Culture envisions an equitable society that values, embraces and is enriched by all cultures. Our mission is to amplify the voices of families and strengthen the power of historically marginalized communities through engagement with art and culture, both within cultural institutions and beyond


Cool Culture is a nonprofit social justice organization led by and for people of color that for almost 25 years has brought together families, artists, cultural institutions, educators, and the wider New York City community across race and class divides. Our initiatives co-create more equitable access to culture with our partners, support family and community wellbeing and inspire social change. Across NYC we:

  • offer 50,000 families free access to our partner cultural institutions, multilingual programs, and resources.
  • support 1,000+ educators to use the arts to foster children's love of learning, build family engagement; and
  • support museum staff to make a difference to their communities

In our Neighborhood-based Initiatives, families tour cultural centers, critique exhibits, create art, and share stories. Annually families make more than 185,000 visits to partner museums annually; and increased cultural participation in their communities and homes.


Arts & Culture
Children & Youth
Race & Ethnicity
Arts & Culture, Children & Youth, Race & Ethnicity


Mon Jul 15, 2024 - Mon Sep 30, 2024
09:00 AM -


This is a Virtual Opportunity with no fixed address.


  • IT Strategy
  • Salesforce




  • Driver's License Needed
  • Must be at least 25
  • 12 - 15 hours a week
  • The volunteer must have extensive experience with Salesforce.

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