Sexual Assault Hospital Accompaniment Response Team (HART) Volunteer

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Roles and Responsibilities

• Respond to requests for sexual assault hospital accompaniment that come in to the hotline from partnering hospitals.
• Quickly respond to a call when contacted by a hotline advocate, whether you can meet to the request or not.
• Arrive at the hospital to provide accompaniment within an hour of receiving the call from the hotline.
• Educate to clarify the process of forensic examination and explain the rights of the victims.
• Establish safety plan of client once they leave the hospital; facilitate placement of client into residential center if it is not safe for the client to return home.
• Obtain client information and incident status from the survivor, family/friends of the survivor, or police if available, record all information in "HART Folder Face Sheet’.
• Offer encouragement and support.
• Greet clients in a friendly and respectful manner.
• Maintain a calm and professional demeanor.
• Abide by the core values of: Service, Passion, Integrity, Respect, Innovation, and Teamwork.
• Maintain survivor confidentiality at all times.
• Effectively communicate with clients and team members.

Qualifications and Education Requirements

• Multi-Tasker with good organizational skills and time management skills.
• Can fit in with team dynamic or work alone in absence of supervision.
• Ability to work with diverse clientele.
• Excellent communication and interpersonal skills.
• Flexibility in schedule.
• Satisfactory completion on background check and drug screening.
• Completion of 40-hour OAG Direct Service Training.

Preferred Skills and Competencies

• An enthusiastic personality is a MUST! We assist those struggling to achieve self-sufficiency. It is a rewarding job, but one that requires a great deal of optimism.
• By volunteering in this role, you’ll be empowering individuals experiencing homelessness to take a significant impact on their journey and rebuild their lives.
• Works with clients in a non-judgmental manner while employing victim centered, strengths based, and trauma informed perspective.
• Support client self-determination.