Help older adults receive tax refunds

Save to Favorites

ORGANIZATION: Greater Cleveland Volunteers

Help seniors receive needed tax refunds.

Volunteer to be a tax preparer during the ESOP VITA Tax Season: Typically running from February- Mid April.
* 9am-2pm Tuesdays, Thursdays and Saturdays as arranged with program staff and volunteer

Tax Preparer Duties:
 Work with ESOP and Benjamin Rose staff to schedule days to be responsible to help prepare
taxes at the tax site;
 Review Taxpayer Intake Sheet to ensure all income, deductions and allowable credits are
 Enter tax information into electronic filing software;
 Prepare only returns that are within their certification level(s) and within the scope of the
 Provide high-quality tax return preparation for taxpayers who qualify for VITA program;
 Answer questions and/or use available resources to assist taxpayers;
Ideal volunteer will have:
* Strong interpersonal skills;
* Able to maintain personal boundaries with clients;
* Able to relate to older adults of different ethnic and income groups, and varying capabilities;
* Complete and successfully certified in tax law training Advanced Certification;
* Intermediate computer skills;
* Able to maintain confidentiality of Benjamin Rose participants and volunteers;
* Full Covid-19 vaccination required or exemption approved prior to start.

Volunteers complete basic and advanced training through the Cuyahoga EITC Coalition and sign
up online to complete. Once certified, volunteers are provided orientation to tax software,
organization, and provided with supervision. Volunteers do not need experience with taxes to
volunteer. One quick training will get you certified and our site has experienced professionals to help
review the returns.

Help seniors receive much needed funds by volunteering monthly or more often!

135 More opportunities with Greater Cleveland Volunteers

6 Reviews
Request failed
{{ opp.title }}
This is a Virtual Opportunity.
{{ opp.location }}
We'll work with your schedule
{{ opp.dateStr }}
{{ opp.timeStr }}

About Greater Cleveland Volunteers


4415 Euclid Avenue, Suite 200, Cleveland, OH 44103, US

Mission Statement

Greater Cleveland Volunteers enriches the community and individuals through volunteer service.


We connect individuals and groups, aged 18 and over, to volunteer opportunities throughout Cuyahoga County. We offer ongoing volunteer opportunities at numerous partner organizations, as well as done-in-a-day projects.


Community, Seniors


We'll work with your schedule.


variesCleveland, OH 44120



  • Tax Law
  • ETC / Tax Assistance
  • Customer Service
  • People Skills


  • People 55+


  • Background Check
  • Must be at least 18
  • monthly or more frequently

Report this opportunity